Customer Ratings & Reviews

Looking forward to having this service!!! Very comforting!!!

Geek squad was very helpful and informative. The repairs did not take any time at all. I waited a few days and I was really happy about that

Have not had to use yet. Will call when I need to use it.

Better to have it and not need it then to need it to not have it!

Purchased a Samsung plasma enjoyed motion most picture color went out was told can fix but will eventually keep doing same thing .. asked for a full refund was told at point of sale I could get one anytime due to getting extended two year warranty during warranty period came back to do so and was told fix it or maybe a gift card can be issued ... was isssued gift card and you kept 200 warranty payment ..

The best PS4 it has 1,000 gigs of space even the controller looks good even if something happens you could tell the geek squad to fix it

My first ps5 broke due to a deffective power supply so since i was under warranty i was able to get a new ps5.

Clear and crisp sound. Nice added bass and surround sound.

Haven't had to use yet but im glad i did they offer alot of assistance.

I’m very glad that I purchased this, along with the PS5. Ease of mind.

Always a good idea to cover your bases and get this just in case.

The best thing that I ever bought! I’m still loving this system!!

great to have coverage for when those unexpected bumps occur.

best excellent experience you can ever ask with the feel squad

Very Helpful to have! Customer service and the service provided. Very easy.

The item was easy to find and associates Helped me get all the pieces I needed

Definitely a product that I am very glad is available.

They explained the warrenty in detail . Good coverage.

Purchased along with my ps5. Being lucky enough to secure a ps5 on launch this is a must with new a hardware launch. Thank You Best Buy for standing by what you sell!

Glad to have it. Thankfully haven't had or needed to use it yet.