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Customer reviews

Rating 4.8 out of 5 stars with 3039 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 3,039 reviews
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this product service to anyone that purchased from this establishment. It’s worth it. It saves money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service plan only works when you need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the service, just paid for it. I trust it will work. I will not use it on Hickory. The worst bustbuy Ive ever dealt with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convinient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use it and i really like that ists a fast respone to any issue sometiems it expensibe so uou have to check the value of the item first to see if its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this protection plan for my Astros a 50 headset and they got messed up and I took them back and they replaced them with a Set of new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty for ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. But if I do I’ll be glad I got it. It’ll cover any breaks due to spills, drops or any catastrophic events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and attentive. They take any issues you are having seriously and are quick to resolve them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Answer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chat with them through text to get the protection. Easy and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s warranties are always the bomb. You don’t have to wait for them to fix it. You just get a new one and replace the warranty on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for most purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly never had to use the protection but the ease of mind is awesome and I hear good things about their services and value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product,Good product,Good product,Good produc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,Good product,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance made sense!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way the coverage was explained to me made me feel like it was a worthwhile purchase to cover the PS5 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection plans. Haven't had to use this one. In the past it has been very helpful in getting things fixed or replaced. No issues with getting service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with services, quick and easy accommodation, always good to have plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and expertise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is always a great option. There is nobody I would want to work on my tech more than Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve never had to use Geek Squad however we have heard they are great and timely when taking care of the products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead of time. They said he was gonna be here within the time and they got done in a timely manner. Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My cellphone experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is peak masculinity at its finest. Top of the mountain is experience. Come down with a full on man beard. These dudes don’t play — and neither will you once you have experienced…the geek squad— whoa!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not hurt to have extra accidental protection on this product especially if children are involved. Have to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for your investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying an expensive item, I recommend adding the insurance. I never had to use it before, but you never know when it will come in handy and you need to replace your item for a faulty item and issue happens outside your warranty or accidents that may occur. When I use my Best Buy Cedit Card, I like to add this option to go along with my financing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Process was Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use my Geek Squad warranty for my tv and that whole process was easy. Called it in, was easy. Technician came out and he was friendly and helpful. Whole warranty process was excellent.

    I would recommend this to a friend