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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2981 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,981 reviews
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have just in case. I got my ps5 controller replaced with a new one after one of the controller triggers broke all of a sudden

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best video console. You will have a lot of fun.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son was very surprised! He loves his PS5 he sits in his new Rocker chair and plays on his PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, price and quality. Should have bought 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty for my PS5. It’s hard to find and due the pandemic it likely will be for a while, so I got this in hopes of that if it is an issue then I get it quickly resolved without having to wait a long time and hunt for a new one. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all my electronics in my home! It pays for itself if ever used.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea what im reviewing best buy just told me they would give me points for doing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Recommend covering your item with this insurance. They have your back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and freindly people my experience was amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up , fast and responsive. Graphics are amazing and detailed,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always help when you need it ! I cannot complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the prtection for added protection. Like the ease of taking back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that for a little extra I can get peace of mind and for a long time at that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service would highly recommend to anyone else friends or family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer good services and they are there to help when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection on most of the things I buy from best buy, as I know with technology it's better safe than sorry. I'd always rather pay a small fee now than full cost for a new one if the item breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy something this price and not add protection?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comforting knowing that your devices are covered in the event of a mishap, and that you can easily get a repair or replacement through geek squad.

    I would recommend this to a friend