Customer Ratings & Reviews

If you have kids, this is a no brainer! My son was playing on his mini-hoop & accidentally knocked the PS5 down, causing it to stop functioning. We brought it back & utilized the warranty to grab a new one. You have to get another warranty for every time you use it but $80+ versus having to buy a whole new PS5 sounds good to me!

Best warranty ever. Should be purchased with every console/PC/etc. Covers accidents and damages caused by liquids i.e. spilt coffee 100% worth it

As a precaution, I took the initiative; it all depends on how much you use your console, and it's just to prevent problems.

love getting protection just in case and geek squad is always so helpful!

I’ve only ever had great experiences when using this offer and I never pay my cart without adding it !

They are the best . I love that you can schedule your appointment. They answer all my questions .

I came to best buy for my very first time to purchase out a ps5 . The guy at the cashier had really nice manners and gave me different options on purchasing the ps5, if i wasnt able to pay in full . He mentioned on opening and seeing if i get qualified for a credit card with best buy. He explained and gave me alot of information on how to use the credit card and what benefits come with it . I got accepted and now im able to use and purchase things i like here at best buy .

Thank goodness for geek and your service Best Buy . Always good and its really smart to get geek.

I had geek squad come out and double check everything that I hooked up to make sure I had everything hooked up right and we end up finding out that I had a bad wire a brand new bad wire in the gentleman spent hours trying to locate it and we finally found it at first we thought we didn't have to return my stereo but it ended up being a wire he was awesome I cannot say enough about them I highly recommend geek squad I wouldn't buy no electronics without the geek squad services 10 out of 10

really good fast to help I got a 3 year protection

My washer was out and they had me fixed and back up and running in a week 1/2 which is great considering its a big hassle.

I have always had excellent service with Geek Squad. agents are respectful and will help as much as possible

Amazing company Know what they’re doing Seen how they work before

2-year coverage = zero worries. Worth it!​​​​​​​​​​​​​​​​

It gives peace of mind when buying expensive electronics. I haven’t needed to use it yet, but it feels good to have extra protection just in case.

I love the service, definitely won’t go anywhere else

So far is good to purchased plan protection for all my electrical item , never have a problem when it comes to get it return or replace the best

We love Geek Squad! We never have an issue when it comes to repairs or warranty issues

2 year warranty protection through geek squad. Would recommend to others.

I purchased the geek squad insurance and havent had no reason to use it and I would say that’s good news