Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3039 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,039 reviews
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best service to have for any mishaps with your merchandise that you have from BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used them once in the past but they were fantastic and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always helpful, fast and helps you find what you need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very safe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this protection. It will help with my son abd accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up just in case.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new play station 5 so had to take extra warranty because it's electrical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my PS5 after 1 year and a half and this protection plan fixed it for free very quick and easy. Very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team works perfect, my friend has a problem with his Ps 5 and them fixed in a minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad stands behind their promise!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Geek squad protection before. Its not always necessary, but, for the high ticket items it comes in handy and Best buy stands behind their guarentee (i.e. tv's, computer, gaming consoles, etc). In the past, they did a direct swap of a faulty PC and gave me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they always answer my calls and help me over the phone when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-year warranty offers peace of mind, covering repairs or replacements for issues within the first two years. It’s a solid standard that adds confidence to your purchase. Just make sure to check the terms for what’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is super helpful. Always grateful to have them to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing idea to get for my ps5. Now I don’t have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend waranty especially geek squad they are GREAT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty isn’t too much when you have kids!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids, I definitely recommend you get the warranty! It is worth it. My husband has only had his ps5 for a month and a half and our daughter messed the controller up. Luckily I got the warranty and getting the new one mailed to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv specially for gaming It’s really good cuality and have really good graphics. Plus the delivery squad bring my tv to my apartment that is in the 2nd floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answer all questions and plenty of knowledge with products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always understanding and always help out to their best knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is the key

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quick and helpful and are willingly to do there best to help you with your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use geek squad for my equipment as of now

    I would recommend this to a friend