Customer Ratings & Reviews

Awesome customer service! Always get the extra coverage just in case well worth it!

I LOVE THE GEEK SQUAD PROTECTION PLANS I DON'T ALWAYS LOVE GEEK SQUAD BUT I DO LOVE THE PROTECTION PLANS WHEN THEY WORK AND USUALLY I HAVE NO PROBLEMS I DO HAVE TO GET AGGRAVATED SOMETIMES WHICH I SHOULD NOT HAVE TO BUT I DO REALLY APPRECIATE THE WARRANTIES

in case anything happens its alot cheaper for warranty than buying a console

Cool people :) they helped me out a lot when I asked for it at the store :)

It is a great replacement guarantee! You don’t think it happens, but accidents happen!

This 2-Year Accidental Geek Squad Protection makes me feel very comfortable that my devices stay protected in case of any accident. very worth having!

Nice to have piece of mind for the unexpected. Hopefully we never need to use it.

easy access to the warranty if something ever goes wrong. Best buy always going out of their way.

Hoping we don't have to use it, but we got an open box Xbox and even with the Geek Squad add on it was cheaper than new!

Geek Squad protection is a must on anything you purchase that is of high value... I have the service on my two thousand dollar Oled and my Xbox series x... They make everything easier when it comes to replacing or repairing purchases so you don't have to go through the manufacturer which can take literally forever.

It’s in your best interest to get the geek squad coverage trust me I buy high priced items for my console so when my headset gave out luckily I had coverage and boy was I glad the cost was covered

Excellent Service and wonderful customer service..

So, I purchased the 2-year protection plan for my new XBOX 1S. Why? Well, as much as I love my XBOX products, I went through 3 XBOX 360 units do to them having various malfunctions/deaths. While I was able to pick 2 of them up used (to save cash while finishing a few games), it seemed like a no-brainer to get the new unit fully protected to avoid these potential headaches this time around. JUST DO IT!

Purchased for my son for his bday and he absolutely loves it! Just what he was wanting

Everyone was professional and quick to answer questions and if they didn't know they quickly found out for me I felt valued and respected good job

Havent used it. hopefully i wont need it but its a good thing to have on the backburner

Amazing service, really recommend. Is very easy and they help you to get everything done

I bought an Xbox series x on April 1st 2022 and the disc drive was faulty (which I’ve had happen a few times ) and Best Buy let me return and purchase a new one and get the warranty! Thanks guys! I still wish the replacement wasn’t open box! But I’m happy anyways

The peace of mind is worth the price. Xbox is already an amazing product but knowing that I'm covered by warranty for an extra 2 years helps me sleep at night.

I didnt use it yet, cany say anything about it, but for safe side it is good to buy