Customer Ratings & Reviews

Excellent service, very helpful in assisting with issues

I always but protection on all my electronics. You never know when something could happen.

I have not needed to use this, but I'm glad I have it if I need it.

Awesome service! Any issues I may have are resolved immediately

I bought an Xbox series x without the protection plan and my previous Xbox kicked the bucket on me before 2 years. Manufacture warranty only covered 1 year. Worth it

Best Buy has the best warranty for their products better than the other large retailers. I had an item that no longer worked through normal wear and tear, Best Buy replaced it right there in store and took my old item away. No fuss and no confusion with this warranty it worth a few more dollars than these other retailers selling square trade. Thanks Best Buy.

Love the piece of mind, always buy the warranty better to be safe than sorry great value. These are expensive to repair. Hope I don’t have to use though lol.

This is a must have for a high ticket item. I always buy my higher priced electronics from Best Buy just so that I can get the geek squad protection. Although they won’t cover you throwing your item on the floor, but they always either fixed a problem that came up later on after the limited warranty expired.

Quick and easy just informed the employee my problem i was having was informed of my options and within two weeks my Xbox series s was fixed

It's nice of the services offered I felt like the price was reasonable, I don't always do extended warranties but this was for an Xbox series X on release day. Release date console sometimes have problems plus it covers the controller so it'll definitely be a five-star rating if and when I ever use it.

Geek squad is amazing and reliable amazing customer service nice and quick and repairs my items quick if not replaces them

Haven’t needed to use the protection plan yet but it is comforting to know that it will be repaired or replaced if something goes wrong with the console.

So far, so good as it were. Hoping I don't need it but as Grandpa used to say, "wish in one hand and s%@! in the other and see which one fills up first." When I don't buy a warranty, bad things tend to happen, so...yup!

You cannot go without insurance when it comes to consoles. BestBuy has always been really helpful with claims in the past, so I didn’t hesitate to get this.

Super helpful great way to keep system safe and staff was great able to help me

I did not use it yet.so i cannot review it, i just bought it for safe side

My son loves his new xbox.. He stays on it all day..

Its worth it, protectin your investment specially for kids using it

I don't always purchase protection plans, however I always purchase them for newly released gaming consoles. You just never know about new consoles. The cost was very reasonable compared to previous consoles. I have always been satisfied with Geek Squad protection plans.

Dealing with a new console it is always good to get extra protection for the first batch that comes out in case there are any bugs that need to be worked out you can always take it back for a product replacement with geeksquad if it is unable to be repaired great