Customer Ratings & Reviews

Easy exchanges when something goes wrong with a product

I love the option of having geek squad install my TV!

First time at this store. Store was clean employees were knowledgeable about what I needed. And had what I wanted. Keep up the amazing work.

Always get warranty on anything i buy it helps out a lot you never know what might happen to your important items

Geek Squad has been a big help with any questions I’ve had. Totally worth it! I highly recommend the service.

I have had to make use of geek squad protection plans a few times now which has made the purchases more than worth the cost. Knowing I'll be covered for a full 2 years and not the manufactures standard 90 day or 1 year gives me peace of mind. I so I don't usually purchase electronics without a protection plan now.

Always have to have all the protection you can get

An amazing game system just wish it was more storage on the system otherwise it is great system and definitely would recommend to anyone else.

Who does not like to have a warranty on any expensive purchase. While I haven’t used this warrant specifically yet I was able to use a warranty on my elite controller and it was very easy to go through the process so I recommend it for anyone.

Let’s be honest, accidents happen, if your homemade giant 2x4 Jenga game topples into your TV or you accidentally put a brick in your washing machine, you will be a happy camper if you have this.

We always use geek squad. Best Buy has one of the best warranty return policies, and geek squad has never failed to get anything we have back on track if it’s fixable!

Got protection for my new xbox because what can i say, I'm a klutz and things happen. And if they happen geek squad has my back and the fix to whatever broke.

I have a teenager so I definitely wanted to get the protection plan. I’ve purchased them in the past, easy to get the items replaced when they break or don’t work like they should.

Best Buy makes returning or replacing very easy and convienent. A must have, especially products Kids use or items that get a lot of wear. Huge reason I try to buy most of my products through Best Buy.

Geek Squad protection plan has decent quality but with quick responses to ensure your product is repaired in due time.

The system is amazing. Older games load quickly and paired with my TV, the picture quality is incredible. The price is well worth the quality.

This is my first one that I bought and then I just recently bought yet another one very good quality

Great to have for any technical needs that may arise!

I bought the protection for my Xbox Series X. Although I haven't needed to use it yet, I have used Geek Squad Protection on other products in the past with great results and customer service. I'd expect the same to happen if I ever have to use it again.

Generally I always do this when an item cost $100 or more because it because it pays for itself if you ever need itGenerally I always do this when an item cost $100 or more because it because it pays for itself if you ever need it