Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2167 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,167 reviews
  • Rated 5 out of 5 stars

    New X Box

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis is a nice unit, wsh it had more usb ports. After adding base cooler unit and one external hd dive your out of ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Take Care Of You

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad i have done business with them once before and there response time is always fast and on time there never slow i love the service and im proud that they are protecting my xbox series s im very thankful to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway always buy this best buy is a no hassle return and the receipt is in their system just look up ur phone number

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is Well Worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect things that can’t do without ! I have not needed to use many of my geek squad warranties but worth the cost if I ever have too!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thank you for sharing this with us. I completely agree! The peace of mind that the Geek Squad Protection provides is awesome. Please let us know if there’s anything else we can help you out with!

  • Rated 5 out of 5 stars

    Great service with no headache

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad service is amazing and a must have with any high value products such as consoles. I prefer this to have no concerns around possible warranty issues down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whaooo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to purchase although I should’ve had protection on my girlfriend instead now she’s pregnant. But great purchase love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox S

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always give you the best service and resolve quickly the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend getting Geek Squad protection plan. Comes in handy when things break or stop working, do to no fault of your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I only use the Xbox for 3 games it still runs pretty good and it’s not as complicated as a pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great repair options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I love the option of just bringing it into the store and being checked out instead of having to ship it in like almost all other warranty services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can always rely on Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! They always seem to be able to handle any issues within a reasonable amount of time!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] very glad i got the protection. haven’t used it yet but i know if anything happens i can always bring it in !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing service that Best Buy offers. I add it onto every purchase I make!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to cover my xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to cover my xbox since i travel for work you never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essentiial

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection. One of my first xbox consoles just gave out one day; turned out the HD went bad, but thanks to my Geek Squad protection, I was given a brand new xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE the Geek Squad Protection !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very beneficial and they are awesome! I've needed them for multiple item. They are polite and they get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers a 2 years warranty on your purchase of the Xbox 1s, only barring loss & theft. So basically, if you can get it to them, they'll give you a new one. It even includes water damage. So if you have little ones, or this is a present for the kids. This warranty is a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I have this warranty. I haven't had to use it on my xbox but with other devices this has always come in handy in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy easy easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy warranty claims. Ruined a controller cause they don’t get put away and they switched it out for me no charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PAY A LITTLE MORE FOR A GREAT THING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some thos seems useless but, its saves alot of money in the back end for larger $$$ purchases and less hassle of shipping a broken or defective console back to Microsoft. And it covers controllers!!

    I would recommend this to a friend