Customer Ratings & Reviews

Have not used this protection plan. but have used it for other purchases in the past. No issues with obtaining assistance with products covered. In store and Geek Squad assistance is excellent.

Highly recommend getting this because you never know what can happen. Better to be safe than sorry. Don’t wanna find out the hard way.

This is always a must-have for me! I want piece-of-mind for aa long as I cen get. I have had controllers broken and with this service they've always been covered. Luckily no broken consoles.

Still a good system to use. I still have one myself and it works great . Play alot of older call of dutys.

This came in handy when our Xbox bit the dust. Luckily, it happened just inside the warranty. We were able to take it in to Geek Squad, they determined it needed to be replaced, and it was very quickly and efficiently handled.

[Employee of bestbuy] Geek squad protection is peace of mind. Highly recommend adding it to your purchase.

Haven't used this yet but wanted a little peace of mind in case anything happens to the new Xbox X. The last Xbox we had just stopped working and we weren't able to fix it. Glad we have the extra protection just in case.

Best Buy was awesome with helping us find the perfect Xbox for our daughter.

Great warrenty, i think its great to protect your products.

best warranty out there, it not only covers everything, it's easy!! bring your item to the store and let them do the rest!

Accidentally bought this but I'm glad I have it in case something does happen

I purchased the 2 year accidental protection for my new XBox. If I have learned anything, it is to take advantage of these services with Best Buy. I have had to redeem them before, and it is typically pretty painless!

I’ve had zero issues with my Xbox. It runs really well, and it’s fast. So if you’re debating if you should get one, it’s 100% worth it

This is a great service of insurance for your Xbox if you ever have any questions geek squad is here to help

Geek squad is geat cuz if u have kids.... something is bound to happen.... like a whiffed ball knocking over a picture frame, that lands on your xbox... and cracks the case.... I get a replacement... super worth the money

Look at everything that is covered and it better then most things I see now a days at other places

Getting warranty through Best Buy is so easy and very convenient. Definitely worth getting warranty.

Microsoft utilizes incremental updates on their xbox one. Normally your system would receive the updates in multiple parts following a sequential order. Unfortunately if you don't use the console for a while and turn it on than it may receive the updates in the wrong order. This can cause the system to stop functioning. Due to the formatting on the hard drive it isn't an easy process to replace the hard drives in a xbox one. Geek Squad Protection will enable you to get a replacement if this occurs.

[Employee of bestbuy] The best gaming console known to man. Lol. Waiting for the GC

I get geek squad on every electronic I buy at Bestbuy.