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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2128 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,128 reviews
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I have ever received. Manager on floor was friendly and knew a lot about the products I was requesting. Actually bought the product he recommended and I’m so happy with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    x box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice of console. Its very easy to use and great for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make me feel secure knowing I can get my Xbox series x fixed if I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what could happen this is good peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work thank you so very much I enjoy my new Xbox thank you for all your hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had to use it but it never hurts to have for a “just in case”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love it thank-you geek Squad for speaking to the boys about the benefits of a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just in case something happens to my xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it worked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ran fine, download speed was acceptable given my wifi speed, graphics were good, somewhat manageable from phone, the inly problem was that after a bit, it stopped working, also, when buying make sure to have a good, open soace to place, as it needs hood ventilation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I love the option of having it on Wi-Fi or hardwired. Great amount of storage my son really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan = sleep good at night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad protection plan gives me ease of mind when gaming. If anything ever happens you just call the number and they will send an expert out to diagnose and fix your problem. It's a must have for true gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it they help a lot. Some how it got lost and they work pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my hubs, he loves it! We used it so much, definitely worth the money spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addon just in case anything was to happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to game consoles we must have the accidental Geek Squad protection. We've always used a protection plan with BestBuy products, and have never been disapointed with the service, or replacement of our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lag free gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of the console version of the game Neverwinter which I used to play on the original Xbox One. Unfortunately, the game ran less than optimal on the previous system, even long before the next generation of systems had been released. Now since upgrading to the Series S, I have been able to play lag free and with fastwr load times. I look forward to upgrading to the Series X as more games I want to comw out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned an Xbox before so i decided to try the new series x and im impressed! Definitely get the game pass lol. Owned this unit for a year now and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps when item breaks or have a virus and needs to be worked on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad protection is super good if your controller breaks because they will replace it quite fast,i broke my controller and they give me an option if I wanted to pick it up at the store or or if I would like it to be delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying especially when electronics are so easily broken and cost so much. Protect your stuff

    I would recommend this to a friend