Customer Ratings & Reviews

You never know it's technology is these days, so I'm really grateful that Best Buy has this Geek Squad support option. Really good price for 2 years of Peace of Mind to tell you what. Definitely worth the purchase.

This is great for your gaming system. Eventually everyone will get drift on one of you controllers there is no way around it. With this protection you can set an appointment and they will either fix replace or refund. Its worth it

Good Console! I had fun playing the games The graphics are amazing!

Ive stated many times warranties are worth it for peace of mind. Younger generations are used to electronics being solid and not failing often. Thats a good thing and is a plus to technology feats. That said if you buy an expensive item you cant easily replace if you dont buy an extended warranty you will be upset if the item fails. Ive learned the hardway on multie occasions. Anytime Im paying over $500 for any electronic item Im buying a warranty.

Absolutely Love This Optional Purchase Is An Absolute Must Have.

Simlply Covered if you’re buying an expensive item, the extra money is worth protection.

They are so helpful when returning products for repair or replacemnt

This warranty is wonderful. If there’s any damage no matter the situation I can always have it replaced. Which is comforting to know since little glitches do tend to happen when mass producing new systems.

I love it! Work fast with customers. Patient with customers a Pleasure to be around. They will also broke down the problem for better understanding.

Geek squad is an excellent choice. In the past they have always taken care of any problems, or replacing. The cost for geek squad is nothing compared to having problems, or if something breaks.

Love geek squad, bestbuy support, back room (guardians!), and all bestbuy support! You guys kill the stress and worry.

I’m really happy to have the option to use Geek Squad if I need to. They have Tammy great reviews and I’ve heard awesome things about them.

Geek squad is amazing! I knew that i could've gotten the protection plan somewhere else forba less price, but I chose best buy to get my son's xbox from I've never had a bad experience with them..

always nice to have peace of mind that if something goes wrong i’ll have a way to get it sorted out. i always will get the extra protection plan on any “bigger” purchases.

I'm a big fan of the console version of the game Neverwinter which I used to play on the original Xbox One. Unfortunately, the game ran less than optimal on the previous system, even long before the next generation of systems had been released. Now since upgrading to the Series S, I have been able to play lag free and with fastwr load times. I look forward to upgrading to the Series X as more games I want to comw out.

Reliable. Will alwasy fix your defects. My first choice to go to get my electronics fixed

Always comforting to know that geek squad has my back on items.

Best service I have ever received. Manager on floor was friendly and knew a lot about the products I was requesting. Actually bought the product he recommended and I’m so happy with the item.

I always buy the protection when I buy anything at Best Buy. It’s one of the major selling points. Geek squad is always easy to deal with and fixes the problem or replaces it.

Purchasing the protection plan was a no-brainer for me. The controller can be replaced if it quits working and it covers accidental damage.