Customer Ratings & Reviews

Got the replacement plan on my meta raybans, nice to know i get a replacement or money back!

[Employee of bestbuy] Best Buy's Geek Squad has always been extremely helpful.

I was very happy with the protection I had in my Quest 1 and wish Inhad it for the Quest 2. My hand controller went bad and they are $70, to replace otherwise. Also with new tech, it’s a good idea to Protect your investment if you use it a lot.

I used a geek squad insurance for similar products such as my Xbox series X stopped working and I went in the my local Best Buy and same day I had a new series X out the door with a small fee to put insurance on the new xbox.

Bought it and havent used it, but its great to have this peace of mind on my purchase.

We had replacement protection on an Oculus Quest we got for our son for Christmas 2019. The headband broke in March, and it required complete replacement of the entire unit with a new one. This timing was horrible, as there wasn't an Oculus Quest to be found this side of the Pacific Ocean. But, eventually, a replacement unit was shipped. I purchased a replacement protection plan for the new Oculus Quest.

Extremely helpful and easy to work with. We buy a lot from Best Buy and we have never had any issues with geek squad

Love my new oculus quest 3, It’s a little pricey, and I’ve had no issues with it other than when I plug my long extension cord into it, so I don’t have to stop playing to recharge, it gives error messages. But once I unplug it, it runs just fine. But there is one gripe I have, not enough games, like RPG and one person shooter… Tomb Raider would be cool

Love the fact im completely covered from aany and all damages

I haven’t used this for my new purchase but I have used this in my past purchases and I say it’s always worth adding protection … Best Buy protection does its job I highly recommend it :)

This coverage is well worth the money. This VR headset is very fragile and cannot take any abuse or drops. The handset as well or fragile and with the use and abuse that they get but it’s just a matter of time before they go out. And I believe each hand set to replace is around $75 not to mention the headset. So that makes the price of this warranty a bargain. We have already had to use it.

The Geek Squad service offers peace of mind for accidental replacement should it be necessary. Personally, there are some items I wouldn't need it on with my technical expertise, but for a mobile headset that my family will use from time to time, I felt it was necessary.

very very game a lot of memory nice color recommended

very very game a lot of memory nice color recommended

My family love this game it make family night so much better when we can challenge each other.

Great warranty and an easy claim, will definitely continue to buy it on my products

It’s a great start to vr would recommend INIU DI401 16FT VR High Speed Transfer Link Cable for longer game play cause the battery life on the headset isn’t ideal for gamers who play for hours on end

Love this for every purchase it’s really worth it, especially when giving an item as a present to someone With geek squad service included

Great for when you need a good warranty i would get this again

I suggest purchasing the 2-Year Accidental Geek Squad Product Replacement, which offers great coverage.