Customer Ratings & Reviews

i love it my kids enjoy it you guys are the best .

These guys are awesome. Processed my return with ease. I was in and out of the store in like 2 minutes. Also, the guy was super friendly and pretty funny too.

I love Geek Squad. Yep, I’m a fan, especially since they started offering protection plans on VR equipment and drones. That’s been my hesitation with buying those items. High usage items without an accidental coverage scare me because of the cost of the items. Now I feel better that my money won’t be waisted. I’ve purchased the VR - with the Geek Squad protection. Now the drone will be next. Thanks Geek Squad.

It was so worth getting the protection plan. We got it on the oculus quest and how do use the protection plan twice. The only problem with it is once you use the protection plan you have to buy a new one, I thought it just covers the item for the entire two years for any problems. But it’s a one time use.

Its warranty, it works good for stuff u have to drop off and if geek squad is doing the job got a new oculus when a controller died on me, but NOT for when they use a third party cause they are bad!

Awesome truly love their service! Will definitely be purchasing again

Epic best investment I have recently made. Beat saber is awesome on here and Journey of the God's, lots of fun free apps & games too. Plus you can use air link up wirelessly connect to your laptop to play games from there as well, though there's a lot of great ones you can just load onto itself that are awesome too. Great system. :D

They are very sweet caring helpful people always go above and beyond for us when we need help

Definitely get for an “active” game like a vr headset. Worth every penny

I get GSP on EVERYTHING. It has saved my butt (and my wallet) literally thousands of dollars over the past 10 years from large TVs to game controllers and everything in-between.

Really good game , my boy play with his friends and says it’s like a theater

Great service no problems trying to get my device fixed or returned

I got this cause with VR there will definitely be a point where I accidentally chuck one of the controllers into a wall or swing my arm and hit something. I'm very clumsy.

Always has great service and customer care is the best.

The plan is a must and the geek squad team is the best. If you purchase any electronic you definitely should get the protection plan... trust me it will save you time and money.

Love that its getting my 9 year old son active while being cooped up in the winter months!! But hes also playing video games that he lives like gorilla tag!

The VR is great to have my grandkids love it just make sure you get the insurance on it cause the game turn off it go slow you will be taking it back to the store but over all it’s a good game to play

Great service!! On time and very helpful. I would definitely recommend

The geek squad protection is the best. I purchase it for all of my items that I feel there is a potential for accidental damage like my watch or the quest 3.

Always get protection I needed to replace mine since my niece dropped it and Best Buy were great with the return and exchange since I had protection plan