Customer Ratings & Reviews

The 3-D virtual environment is amazing and coupled with the amazing audio, it feels like you in the middle of whatever your watching or game your are playing. My favorite is the Roller coaster in space and the walking tour of the Vatican City in Rome. The best.

The Geek Squad warranties are always great and they are exceptionally fair and courteous when working with you should an issue arise. I've never had a bad experience with this warranty service, especially when compared to some others that are available in the marketplace.

I haven't needed to use this yet but if it breaks for any reason within 2 years I can replace it. That is worth it to me.

Great Idea for the Oculus Meta Quest 2! I have a lot more peace of mind knowing that any damage done to the device can be repaired in a timely manner.

I have not had to use this but i always recommend getting protection plans for electronic products.

Got the product replacement due to previous issues with gaming devices. Always trust Geek Squad from previous purchases.

Haven't had any issues since I bought this and primarily use it for Beat Saber~ Get an Elite Strap or one of the better end Halo ones tho. It'll be a game changer

This vr head set it by far the best one yet. I have hours of fun on it. No complaints here.

Great to know i have protection should anything happen have peace of mind thank you.

So awesome it another world. Depending on the game you buy the graphics range from crappie to mind blowing.

Best Buy’s protection is the best and worth every Penny. On top of that Best Buy price matches! So if I can find something somewhere cheaper I’ll run to Best Buy and save myself some money and throw on the protection plan!

Highly recommend getting this for any device that you decide to buy good peace of mind.

The geek squad was amazing. They helped my husband get his laptop fixed in a timely manner

We love this VR headset. It works well and is easy to use. We bought the battery upgrade kit. Its much nicer to wear with that. My kids love it.

It was pretty straightforward went to Best Buy to return an old model that was damaged they gave me a replacement the meta quest 2

I bought this for my boyfriend as a gift and he loves it. Assassins Creed is a great game to play on this device!

Geek squad is the best service your product can have for protection! I only buy my electronics at best buy for this reason!

It works perfectly and I've got the peace of mind knowing for 2 years it's completely covered

Fortunately, I haven’t had the pleasure in using this service in over 10 years!! Even then, service was great.

The service was great. The gentleman that helped us was amazing. I was very frustrated with the answer I got twice (Different sets) about having to purchase the extended warranty AGAIN. They said it is for replacement only and not repair.