Customer Ratings & Reviews

Crazy expensive but worth it. My son loves this thing. Get the protection plan and thank me later.

whenever we buy something from we here always get the insurance and 9 times out of 10 we end up needing it

It was a awesome meta quest vr and the batman game was awesome too

My son absolutely loved it. I even tried it and I loved the videos and games .

Hands down the best addition to my game room! Love playing this with friends!

Its a very good product that all my friends and family like to play games with and we all have fun playing with it

Dont be hesitant this is definitely worth the money best warranty you can get on the market no questions asked

This is why I’ll stay a customer of Best Buy. I purchased geek protection. Controllers stopped working 11 months after purchase, meta would only accept 1 controller return at a time, leaving me with roughly a month dealing with the potential issue. Geek squad refunded me the purchase under the protection plan. I received a new VR headset with geek squad protection. No hassle.

I wasn't thinking about getting the protection plan. I usually do not get it but the associate explained it to that it protects from any damages so I couldn't say no. Great customer service.

ALWAYS buy the extended warranty, or your just throwing your money away. You know your kids gonna break it. And when they finally do it feels great to get another one without paying for the new one. But always buy another warranty for the replacement-because you know your kids gonna break it again.

This is now my third Meta Quest 3 due to ongoing controller issues not properly functioning with the device. Because of this, I’ve been forced to purchase three separate warranties, which feels completely unnecessary. When you buy a warranty, it should cover the product for the stated period—in this case, two years. I should not lose warranty coverage simply because the device itself was defective and had to be replaced. That was not my choice. The store was unable to fix the issue, so replacement was the only option. Defective hardware is a manufacturer and storage issue, not a customer issue. On top of that, I originally had two 256GB devices, and my replacement is now only 128GB because the larger storage option was out of stock. Downgrading storage on a replacement device is unacceptable, especially when the replacement is due to repeated defects. Overall, the Quest 3 itself is great when it works, but the controller reliability, replacement process, and warranty handling have been extremely frustrating. Customers should not be penalized for defective products or forced into buying multiple warranties for the same device.

Worth the extra money and the main reason I bought from Best Buy!

I bought to use it to play and hang out with friends around the world. This makes that feel like I am there with them. I love it!!

I got these glasses to replace with my AirPods and I can say this are the best decision making I made they work perfectly fine 100% recommend..

My son love the vr he’s happy with them I highly recommend it

Geek Squad has been a tremendous help with fixing or just see what is going wrong with my kids phones. Every time was convenient wayyyy better than having to travel way out to Apple.

Exactly what I had hoped for. Grandson completely happy!

I haven't used grek squad yet, but I know theydo excellent work.

Clear and precise . Great, sound system. My son loves it. The characters are so realistic. It feels as if you're really in that place fighting the characters or enjoying yourself having fun

This is my first entry into the VR world and I have to say, I’m blown away, not only with the game playing but the countless other things you can do with them!