Customer Ratings & Reviews

I had issues with my Quest 2. And they were able to help me.

Bought this for a VR set for my son's Christmas present. We had to use it when the system started coming apart. The replacement was perfect. "sorry we don't have that system any more, so go pick out the newer version." And off we went. Simple, easy, no hassle!

One of my son's controllers stopped working. We ended up getting a full refund and just reordered another pair. The process at the store was fast and easy!

Purchased this warranty, hopefully I won’t have to use it but it definitely comes in handy.

My whole family loves the oculus. I originally bought it for the kids, but it’s safe to say the parents love it too. We all enjoy it.

Awesome extended service on this pricey VR headset

Got this for my mom of all people for mother's day. She's not a gamer but definitely an experience type person. She LOVES it and my time spent with it when we unboxed it and got her set up and the when we get a chance to link up and see each other she'll bring it around. It's super awesome! Well worth the money and great for older folks who can navigate tech even the slightest. My 8 year old nephew can use it too!

So fun for the whole family! Definitely worth the purchase for a different experience.

This is a must have if you are buying for anyone. Better safe than sorry.

Geek squad always comes in handy to fix or replace a device

Absolutely needed, headset quality is very inconsistent and you never know when you may need to replace the headset. I love them but I also play it say by spending 1/4 the cost of the headset on a potential replacement that will likely be needed.

The service is always professional, convenient and efficient.

This has been the best Quest 3.Better camera view and better video quality. I also want to take a moment to say that Union City customer service was amazing. I love the service they always provide that is why I love coming here.

I purchased the Oculus Go for my daughter when she was had just turned twelve. Even though she is very cautious with her belongings I still was not willing to take the chance that something might happen to he Oculus Go and we had no protection. So I purchased insurance through geek squad and had piece of mind. I've purchased insurance with them before on laptops and they have never disappointed or let me down so I knew we were in safe hands.

Always knowing i have a reliable back up if anything goes wrong makes purchasing a bit easier.

This is 100% worth the money and the ease of turning in the warranty for a replacement is super easy and makes the bigger purchases worth it knowing that I can get help or a replacement within that time frame.

Great value for this Geek Squad plan! Definitely recommend purchasing.

Always great to have when there is a problem. They help when needed.

The Geek Squad service offers peace of mind for accidental replacement should it be necessary. Personally, there are some items I wouldn't need it on with my technical expertise, but for a mobile headset that my family will use from time to time, I felt it was necessary.

i love it my kids enjoy it you guys are the best .