Customer Ratings & Reviews

Extremely helpful and accommodating. My appointment was at 5:20pm I was back in my car at 5:40 with a replacement. Fast service

Best gift I could give me soon, love the on the go gaming road trips

Crazy fun to play. Just beware of your surroundings

The Geek Squad service offers peace of mind for accidental replacement should it be necessary. Personally, there are some items I wouldn't need it on with my technical expertise, but for a mobile headset that my family will use from time to time, I felt it was necessary.

This coverage is well worth the money. This VR headset is very fragile and cannot take any abuse or drops. The handset as well or fragile and with the use and abuse that they get but it’s just a matter of time before they go out. And I believe each hand set to replace is around $75 not to mention the headset. So that makes the price of this warranty a bargain. We have already had to use it.

awesome product for the price i typically purchase geek squad for all my electronics they fulfill there obligations everytime

Excellent product, very happy with this, super good.

Had to replace my GoPro and a pair of Meta Glasses. They made the experience seamless.

Great tech team. Always willing to help. Must have if your buying for kids

Really enjoying this… I’ve upgraded from the oculus 2 and I really enjoying this purchase

I would for your high use items get the 2 years extended warranty. For us it was the Oculus Rift S. It a controller breaks then they replace it, if the eyepiece breaks you get the thing replaced. You might have a deductible but it is still cheaper than buying a whole new item set. So if it is high use or in a place, it might break then definitely get this warranty for your item don't chance it.

It’s a perfect head set for the kids,as well as myself.games,and great to watch Netflix an othere streams

This has been the best Quest 3.Better camera view and better video quality. I also want to take a moment to say that Union City customer service was amazing. I love the service they always provide that is why I love coming here.

Son loves it. He is always playing and gets to play with his friends.

I always put protection on every item it’s just worth it in the long run your item is going to break some how and when it does and you have to get another one you will be to be angry so better off to spend the money and get the protection and then you dont have to worry about damaging your products if there’s an issue I just take it into geek squad and they fix it for me

We had a great experience! The service was prompt, efficient and helpful. Always a good experience at Best Buy and with the geek squad!

I can walk at Bestbuy for hours, always friendly and knowledgeable employees. The departments are well organized, stocked and Geek Squad has yet to let me down with my tech issues! Keep up the great job when it comes to tech you guys always have my business!

Great device ! My 12 year old son loves it and plays it all the time .

Awesome. Good quality very satisfied kids love it.

For a cheap price you get an outstanding warranty, anything that happens is basically covered. My headset was failing just a few days before this expired and luckily was still covered. Got a full refund in store credit! Now that’s good service at a good price.