Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3012 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,012 reviews
  • Rated 5 out of 5 stars

    Good value for kids using electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's difficult to give a review on a service I haven't had the need to use yet, I would consider this one of the better services out there due to the local component to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oculus exchange

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect except for the fact, I traded in a 256 GB I got a replace with the 128 GB took care of the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the huge upgrade over the quest 2, more comfortable and powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I would recommend it for everyone must have this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play and most importantly nothing has broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you can

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the price. Things break and no store is better about making it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my issue quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is totally worth purchasing. Fast and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very great idea to get the insurance on ur devices if there’s any problems they fix it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my entire Oculus 2 even though just one of the controllers were broken. Well worth the extra $50

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best VR I’ve tried so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my kids and they really enjoy playing with it. It has awesome graphics ans lots of games to choose from. I definitely recommend it for the older kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my accidentally broken device replaced instantly without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Took Care Of Me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son accidentally ripped the string and Best Buy took care of the problem and replaced for new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but have heard great things about this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Easy and fast. Replaced my son’s Quest in just a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and informative team members.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and informative team members. Will answer and fix all issues in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love there warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranties Best Buy have to offer I always recommend my family to purchase all products from Best Buy and their warranty they have the best one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. Saved my behind many time when my little one broke our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on Oculus 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get this because I have a 12 year old who it’s for. I also know that accidents happen and that with technology anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to 2021!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the future, from walking around Paris, New York or just working out. This is amazing and everyone i have over is amazed by the quality and content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy serivice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly serice, quick , helpfull, and a very prompt response.

    I would recommend this to a friend