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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6051 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 6,051 reviews
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product wasn't working properly and was given a new one in the spot and was allowed to keep all my accessories from the first unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firbit has had its issues but with the extended warranty Best Buy is great about replacing it. Easy, they replace it and away we go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung S3 smart watch today and for a few more dollars I got this great warranty for 2 years in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is needed and well worth it to protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection if applicable. I have needed it on numerous occasions and it has saved me money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best i buy it with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the buy, you can't go wrong with the coverage.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Excited for the option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to learn I could purchase protection for this item! It made me feel more comfortable for purchasing such an expensive item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on all Best Buy purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have on any purchase from Bestbuy. No hassle protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch broke twice and both times the geek squad replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product very happy i fot it thanks for the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by geek squad. Always comes through for me at the Seekonk, MA store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful and friendly when exchanging/upgrading my fitness tracker. The service was done in a timely manner. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend buying the warranty for any electroni

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my TV's, appliances, earphones, IPhones & IPad come from Best Buy. I always buy the warranty & have had to use it more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great protection and will always buy the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in case something goes wrong. Geek squad is on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection out my mind at ease as you know technology aren’t always at 109%

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been great so far. It has come in extremely handy and has made things convenient at home. I would recommend this purchase if you are interested or have been looking at other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for any purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Geek squad accidental replacement for Fitbit watches, tablet replacements. Can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty for my Samsung Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection helps me to be worry free when it comes to my Samsung Fitness watch.

    I would recommend this to a friend