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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6051 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 6,051 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad. Love the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my malfunction watch with a new one without any problems after 1.5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hassle Return/Exchange Warranty. No waiting or have to be sent out. Replace right there at the checkout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This warranty is a must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any electronic device the juice is worth the squeeze to buy this warranty. Odds are you will use it more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the replacement plan for my Fitbit. Thankful! Band broke and Best Buy replaced Fitbit no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles...full replacement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mine for over a year and returned it with no hassles. I got a replacement shipped directly in just a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have. People are very knowledgeable & experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SALEPERSON WAS A GREAT PERSON TO ASK DO I NEED IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good idea to cover your products when you wear them everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item is still in tact hopefully I don't have any issues when is time to contact them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy with the Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no trouble exchanging my Fitbit when it started acting up and the rubber started to peel. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for my fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a great protection plan for my fitness tracker and it is the best plan for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to have i was able to get another free brand new watch after my first one started giving out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a need to buy with everything. I have had no problems with enything I have had to return because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the only way to go! It gives you peace of mind if your product suddenly stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always love my Best Buy warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love my Geek Squad protections plans they are the best in the business by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for the protection, if anything happened to the watch & I couldn’t replace it. I would be lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything that Geek Squad does, they do it very well, to customer's satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely get this. Long hold time, but the agent works with you to get item fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely get this. Long hold time, but the agent works with you to get item fixed.

    I would recommend this to a friend