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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6051 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 6,051 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to have some piece of mind. Will always recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to have some piece of mind. Will always recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always great to have some piece of mind. Will always recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for my laptop. It will be used by a 6 year old so it was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying the protection plan because you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covered and insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im covered. I love my purchases. Thanks for amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet, but we feel more secure purchasing for the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased replacement warranty on fitbit and was able to use it to get a new one with the back came off the old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing the Geek squad protection plans for years and have always experienced good customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really great to have in my opinion, after having a few incidents this came out very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit died after hard use but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a brand he one to replace it. It was easy and the Best Buy customer service people did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift looking to up grade soon. always seems to be a great watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased the geek squad coverage with several other products and they always make sure to correct the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth the Extra Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product that I purchase from Best Buy, I have made sure to purchase this as well. It has truly be a lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to talk to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I damage my watch at work. I had no problems using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job on giving the nice product that is usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's A Small Price to Pay for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for things that are heavily used and may have accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, not easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions lacking. Fumbled thru it. no instruction book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I had a few questions, called the geeks and they helped!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great peace of mind for products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these protection plans a few times before and always am pleased with the service I receive when I need to make a claim. One time it did take quite a while to go through so that is the only reason it is not 5 stars

    I would recommend this to a friend