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Customer reviews

Rating 4.8 out of 5 stars with 6051 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 6,051 reviews
  • Rated 5 out of 5 stars

    Took it with fitbit blaze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied and always peace in mind about the product because i had this awesome replacement warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the worry and guess work out of sending it back to the manufacturer for repair and waiting 2 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any large BB purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best product replacement plans. Def buy for any purchase! It’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any product. You just never know if you will break it or it stop working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have...................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and protects me from my kids breaking it. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for smart watches if you wear it working out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit face cracked. Staff promptly replaced my broken Fitbit with a new one. Hassel free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps show me how to use my product to the best of my ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loved it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My loved this watch! Super cute and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the warranty. I have benefited from it twice now. Customer Service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent service plan it’s a must to get this, really works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used quick squat as of yet my husband bought it for a protectio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to protect my new Galaxy Watch 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This waranty is easy. With the everyday use of this product if anything happens to it they replace it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my washer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house within a day and fixed my washer. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Deal With

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend geek squad protection on all purchases. Best Buy is very easy to deal with for replacements.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought it was...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the accidental protection because I planned on being extremely active with my watch. Which I was and ended up shattering the screen right before the pandemic. All businesses including geek squad ceased operations so I couldn't come in and ask questions about repair. So I called and asked for a replacement when they started curbside. They told me I didn't have the right plan for that. I waited months for them to start opening for appointments again. Only to get a gift card for what I paid for the watch minus the $60 protection plan. Unfortunately, I bought the watch on sale and so now I have to cover the difference out of pocket. Plus purchase another protection plan. No one told me the protection plan was basically a 1 time use and then you have to purchase it again.. didn't think it worked like that. I understand 1 replacements per year or something like that, but jeez. I'm out of pocket $100 extra because of the "replacement voucher" as it should be called and the difference in sale price. On top of that I had to wait 4 months for them to do basically what I was asking for immediately after the accident. Geek squad is a joke.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for your products you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement. Recommended easily great service always

    I would recommend this to a friend