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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6052 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 6,052 reviews
  • Rated 3 out of 5 stars

    2-Year Accidental Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought a smartwatch for my wife I offered a protection/replacement plan for the watch but I have not used the plan because the watch has not had any problems that needed fixing or replacing, therefore I can not say much about this protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Hopefully I never have to. But better safe than sorry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan to have for those just in case accidents. You can never be too safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad it had a option to be refunded with in the two weeks of purchase of the plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have a previous watch replaced and were glad we had the protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time syncing the device but once it's synced with my phone it was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always recommend GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have peace of mind with Geek squad protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the assurance. Have not needed to use it yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shopping with best buy for a long time and I always recommend adding the warranty.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily uninstalling and reinstalling of any app I want to function properly. Also having to factory reset it on a regular basis gets a bit annoying. I thought smart watches were supposed to help in life, this one just adds stress and frustrations. If I could leave negative stars, I would.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit CustomerCare is not stellar. I highly recommend getting protective plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really needed the insurance for the fit bit. Was a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 2 year product replacement....who knew these existed??

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad specialist

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workers and they know their stuff and so much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance very good for your items customer service very reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run a lot so, just in case it stops working I decided to get the extra coverage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeksquad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re usually pretty good about Protecting equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squard Replacement program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best replacement program in the market. Never an issue with replacing a product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good additional plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had peace of mind with my samsung gear fit 2 after purchasing this plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does anyone even read these? It's a extended warranty.

    I would recommend this to a friend