Customer Ratings & Reviews

I had to use my geek squad protection on my Active Watch2 and they were super helpful and I ended up with a brand new watch. I would recommend getting this for any smartwatch or other expensive product.

I've bought Greek squad protection for years and many different items and have nothing negative to say. Great peace of mind and on most items there are no questions asked if something guess wrong. It will be replaced.

Love the cost of the warrenty but havent had any hint of needing to need it.

I purchased the protection for my samsung watch. After about year and a half my watch was having issues so i took it in. They looked at my watch and then refunded the money to buy another one! Super easy and quick!

So happy and pleased with this service. OThey are very knowledgeable and kind

Use the Geek Squad protection on all my major purchases. Definitely worth the investment. Had a TV go out right before expiration of my coverage. Best Buy did a great job at getting me credit towards a new TV also gave me the option to have it replaced with a like model.

the agents are very professional.geek squad will continue to use it

Purchased to cover my new Samsung S3 classic. After about 6 months, the device bricked after an OTR OS update. This coverage refunded my full original purchase price, and a new one was rush ordered with the credit. Two days later, I was good to go. No out of pocket!

There are tons of features. I would recomend this product too any outdoorsman from hunting fishing golf or even hiking

when my last Fit Bit was a week away from my insurance ending..the band started to separate..I didn't know If my coverage was still active..went into Best Buy and they looked it up..I was able to get my new Fit Bit..easily..and bought the protection plan again..

Definitely worth it incase anythinh happens so you don't have to buy a whole new watch.

My wife live it. Great watch and a lot of new features.

Great watch, comfortable fit, and the features continue to improve. highly recommend.

Worth every penny. Watch broke. No questions asked. Gave me money back to buy a new watch. Store credit but good enough.

Protection is a must for me. I am hard on my items and this has saved me money. I have used this many times getting a replacement for broken items and they have been replaced. worth the money spent.

Im not tech savy nor; Do I know how to hook up or set up certain devices. So, for me its just great. If any of my devices breaks down; I just make an appointment and they take care of my gadgets.

After daily wear for almost a year, my Gatmin tracker wrist band gave out a bit. I took it back to my local Best Buy store and within 15 minutes I walked out with a brand new tracker free of charge. I am so glad I purchased the Protection Plan because I love my Gatmin tracker !!

I am so glad I got the warranty. I walked in there told them the device wasn’t working. They refunded my money. I got a new device.

Nice to have the insurance always good to have the back up never know what can go wrong with my item thanks for the Geek SQuad!

I was glad i purchased the warranty. 100% back when i experienced an issue