Customer Ratings & Reviews

I've kept Geek Squad Service plans for years and find them worth the price.

They're great at.what they do and very helpful. Anything you need they'll help you.

I have purchased the Geek Squad protection on a number of items, and thankfully, I have only had to have one or two of those repaired. I have never had a problem with their service. They're always friendly and professional.

Well worth paying the insurance for the watch just in case of damage

Great awesome service couldn't say enough good things about them

Geek squad always more than pays for itself. I would not purchase electronics without it

I use it with my old apple watch and was excellent. Excellent service

Fitbits can can be persnickety, especially if you work out a lot. I have had to replace mine at least four times. With the protection program you get a replacement no questions asked. I highly recommend this product.

Love that I can rely on geek squad for repairs! I recommend!!

Helpful and made setup and initialization easy and fast

The new way that Best Buy handles returns if you purchase the warranty is pretty good. When I had problems with my son's fitbit not holding a charge, they exchanged it with no hassle, no questions, just the replacement product.

Geek squad is very knowledgeable and helpful! I highly recommend them for all your best buy electronic purchases.

Buy my smartwatch and added extended warranty for a fraction of what it would cost to fix it or replace it. Definitely, this is why I'm a loyal best buy customer, because of their warranty and world class customer service

I was able to get some setup support after i was unavle to find a specific setting.

Awesome watch. Battery life is good, looks good, not problems so far. Kind of expensive though.

Good watch, wife likes it. I don't recommend geek squad for anything because it doesn't cover

Excellent and very easy to use in store Very good customer service and they can get the job done

They were great just took awhile to be seen . They had low staff that day.

Grear service people are friendly and helpful the crew was very knowledgeable

The 2-year Accidental Geek Squad Product Replacement simply gives me peace of mind should something happen I can get it replaced. Definitely something worth considering that could save you a lot of money down the road.