Customer Ratings & Reviews

Always buy the 2 year protection plan from Best Buy. Every Fitbit I have owned and messed up after a year, and Best Buy always replaces it no questions asked. I will ALWAYS buy the protection plan.

I was not sure if I need this service. but the geek squad took their time and explained to me their services so I could make the right choice .

Last fitness watch died after a year took it to Best Buy geek squad returned my money no questions about it. Best protection plan ever

I purchase the insurance to keep from being sorry that I didn't. I use it a lot. I make the appointment, go in and Geek Squad just takes care of whatever it is.

Yes good to have protection is necessary haven't had to use but its a necessary.

I recommend this to anyone purchasing a Fitbit. It covered a Fitbit when it stopped charging. Saved my friend from having to put out the $ again for something that went wrong and wasn't her fault

Great i like this is one of the best that i know re

The strap is worth the change alone and the software is nice.

If you have any issues they refund the item and the warranty. Re ring up the new item and replacement. If there's a price difference you can upgrade to the newest model. You can't beat it.

Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

thank you for always protecting my purchase . You need protection of your product.... always seems to happen within the policy

[Employee of bestbuy] Just in case you never know. Better to be peotected.

Buying a protection plan gives peace of mind in case of some catastrophic failure event that damages your product, once. You need to purchase it again for your replacement product, fair enough.

I get geek squad service with all my tv, computer, appliances, cameras, etc. It pays for itself if you have to take your product back for repair or return.

Got the 2 year warranty just incase. You never know what will happen when you pay quiet a bit for something. Better 2 be safe than sorry.

I was unable to use the warranty on the watch but the warranty with the phone was excellent. Any time I had an issue Best Buy was great. Cracked screen=new phone and were very willing to help

I have used this product every 2 years to help me keep my devices working properly. With the way technology evolves much needed product.

I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.

Reasonable price. Haven’t had any product problems so haven’t needed protection or services yet. Good to know it’s available if needed.

Good ol’ geek squad saving my butt once again after time and time