Customer Ratings & Reviews

This is a protection plan that's actually real. No hassle, no issues, no problems. One of few protection that honors what they promote.

Always helpful and understanding. It's a service you can rely on.

I bought this plan along with my smartwatch and is a great buy expecially for the amount of time that it is good for. I have not had to use it but knowing if it fails for no known reason I am covered.

Great service! Highly recommended. Worth the cost!

Geek squad works well with Samsung to answer any questions

I have opted out of the protection plan in the past and regretted it. It delivers as promised and I have been very happy with the prompt replacement provided by best buy and their warranty.

The agents programed my watch and reviewed basic use instructions with me. I had a connection problem and when I came in they fixed the problem had reviewed me how I could correct this through using the website. Excellent customer service and patience.

John and Philip are excellent Geek Squad employees they have installed everything in my home way to go boys you are the greatest thank you so much

I'm honestly just writing this review because I want the reward points. Idk if I'll need it, and I've yet to actually use it soo.. yeah

I purchased a fitbit versa and it stopped working within a month of purchase. Exchanged for same model but decided that the small protection replacement fee was worth it.

it is a very nice watch. my wife love it i will buy another!

I don't normally buy insurance for most of my electronic items as I view the cost of buying it typically a waste of money. This plan however I've used already for once I'm so glad I had it. My new Samsung smart watch started acting up, and after a brief look to see if it could be fixed, Best Buy replaced it without hesitation.

I used this before and they replaced my item with no issue. i always thought these warranty things were bogus, but i was wrong. This is A must buy for anything you buy from best buy.

I bought a sports watch for my teenage son. For pennies on the dollar, it's worth the peace of mind knowing a replacement is there if anything happens.

I always recommend the Geek Squad Protection plan! They are great, and if something happens you don't have to deal with the manufacturer.

Excellent customer service while using geek squad service

Great customer service, pay for the warranty. You are Covered!

Great opportunity to have good insurance on products

Perfect. Best accidental service for replacement items.

Excellent protection plan is the best in the market