Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 6,050 reviews
  • Rated 5 out of 5 stars

    Just get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't buy an electronic item without Geek Squad protection plan. As many times as I have had to use it, it is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SE walker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually always buy the GEEK squad service for all of my devices. It is easy to return the item and get a new one, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return my Fitbit charge used the warranty I had purchased no problem at all they returned it no questions. If you buy a Fitbit I strongly suggest you get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it yet but you never know when you might

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and easy to walk in and get repairs when needed. Looking forward to have l having this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assisted me with laptop quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assisted with installing virus protection on my laptops, smartwatch and they helped installing my printer. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe, than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my Samsung - Gear S3 Frontier Smartwatch as a gift & the gift giver also added on the 2-year Accidental Geek Squad Product Replacement. Better safe, than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that I prefer this 2 year protection over a month to month protection plan. Any longer and the device will probably be outdated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always buy the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the warranty with everything we buy. I have had very few problems with the warranty. All of our fit bits have a warranty and I wouldn't buy one from anywhere else with out one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy fast work d an eminent Macs and webs and ends webs Java with NBC any meds numb Wendy’s and Ed Junior Lena’s NYC send RN NBC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money to protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What worth the money to protect your investment for up to 2 years any problems they will take care of it I've never had any questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended that I get the extra protection. I feel good about this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek Squad is a good resource but they should be available to answer any and all questions that you need if you have a best buy card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squads I think is the best I don’t have any problem whit they all my problem the give me solution I’m happy whit geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me in and out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely apprehensive about purchasing initially but it really came in handy and the exchange process was seamless. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent way to protect your investment. I have used this many of times. If they cannot repair the device they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, and my protection plans have covered my devices more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing electronics like the Fitbit Alta I always purchase the warantee from Best Buy. Their warantee is worth the money because they have the staff that knows what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get the Geek Squad protection, it's worth the money!!

    I would recommend this to a friend