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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 6,050 reviews
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad make life easy with this protection plan. Whatever the issue is with your product, they make the exchange easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Customers Area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service helping me decide which Apple Watch to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase BB's coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time I bought (and shortly thereafter broke) my first UP band, and Best Buy exchanged it without an issue, I was sold. I now purchase the plan for every electronic item I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my carpet shampooer. Vacuums and shampooers always seem to have something go wrong with them so I like the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great knowing I have that layer of protection with my watch. Geek Squad and Best Buy stays on top for caring for it's customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not one to normally one to buy the extended warranty but I thought it would be good in this case. Hopefully will not need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Samsung watch because it wasn’t holding charge. Service was very good and they replaced it without giving me any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didn't have the geek protection with my first one as it was a gift and and after a year and a half it broke and there was nothing i could do and also the warranty had expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays to be prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always get a protection agreement. although I always hope I never have to use it it’s comforting to know it’s available just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish they had the old plan without the 150 deductible. for broken glass. and give a credit back towards a new plan if you never used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this geek squad perfection twice now & it’s definitely worth the money. No hassle refund of the full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to not use, but have on another purchase. Was well worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy camper...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good plan to have, I am very happy that I purchased it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to have extra protection on your devices because you just never know what may happen to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit was about two months shy of the two year old mark when I managed to break a wrist band mounting tab. Took it in and got a replacement no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra coverage gives me a piece of mind. Because they back up their things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good service to have with all your major purchases this covers anything and everything if you drop it and step on it they replaceit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in the past and my $800 smart watch died and got it replaced instantly instore. If you are buying any tech this is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great and helpful. Needed help and it was resolved in no time. Make sure you get this for extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup plan for clumsy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a smart watch, and let's face it... Something on your wrist is bound to get knocked around and beaten up. So this plan is great if you want to keep your product working like new.

    I would recommend this to a friend