Customer Ratings & Reviews

On every relatively expensive item bought, I would recommend purchasing Geek Squad protection. It is immensely helpful, especially if you're accident-prone like I am.

They are always willing to help. Good professionals

I always get a warranty on electronics because you never know what could happen after the initial return time has passed. I love best buy product replacement warranty

Best thing i ever got with my watch i recommended.

I haven't had to use this yet for the product I bought this on, but I have used a similar replacement add on like this in the past, which is why I did it again.

Love buying the protection plans for electronics so i wont have to worry if something goes wrong.

Best Buy really does offer a no hassle protection plan that is covered by Best Buy from day 1. I have used it and very pleased with a very pleasant experience.

I've returned so many headphones due to malfunction or simply because I didn't like the product. Costumer service is great and they were able to exchange it each time.

You can never go wrong with this purchase. I've purchased some items without and I'm still regretting it to this day.

Thank you to geek squad for the great service and helping us find the best gifts for our family this Christmas.

Fortunately I haven't need this service yet but am glad to know it's there.

getting the protection plan for my products in this situation is great. again it is hit and miss but this one was a hit since my watch was acting weird and went into to get a replacement watch

The geek squad agent was totally professional and well knowledged in fixing my product thank you geek squad

The band broke on mine, and I was able to get a full refund, which I used to upgrade to the next level fitness tracker. The process was easy and took about 5 minutes.

Love their protection Plans, always worth the value.

Have had no issues or questions asked when I had problems with anything purchased and had to return. ALWAYS buy the2 yr protection plan if available!

just wrote this so i can get my not possible gift card

Because I knew this fitbit would get some heavy use, I purchased the replacement policy. Bonus...the cashier took care of all the sign up right at the register.

I feel safe in knowing i can come to best buy n get great service

the agents are always available and helpful whenever needed. even without an appointment. They have always made time for me.