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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 5,985 reviews
  • Rated 4 out of 5 stars

    Best Accidental Product Replacement Plan Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally bought this accidental product replacement plan to plan out a way to replace my product but turns out if you accidentally buy an accidental product replacement plan all you get is a pair of polyester pants. I would have given this five stars if the pants were a size 30 x 32.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is a must and all my electronic products. It provides that safety and protect my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves gadgets but when they break the world can feel like it is over! With geek squad protection we don’t have to worry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do I need it, hope not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt want to spend the extra money hope i dont need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional protection is so nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have protection for my smart watch in case I bumped into stuff. Great value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Svc techs need to be better informed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke to an agent regarding my 43” tv having problems and was told I needed to bring it into the store for repair. Prior to calling I thoroughly read the specifics of the service I needed and clearly stated that 43” and up was in home service. Now the tech I spoke with was very friendly but also very determined to tell me that I was wrong. I politely guided them to the size spec portion of their service guidelines and after a 3 minute back and forth I was finally advised that I was right and they would schedule an in home repair. After all of that I ended up not need the service as I was able to do a hard reset of my insignia tv for the second time in 4 months and correct the issue myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage... love the fact that im covered for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is thereto say about warranty to that has your back. I always purchase for you never know what may go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great holiday gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to geek squad for the great service and helping us find the best gifts for our family this Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I WILL ALWAYS RECOMMEND THIS PRODUCT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS ABSOLUTELY A NECESSITY WHENEVER ONE BUYS SOMETHING AT BEST BUY. IT IS GREAT AND REIMBURSES YOU WHENEVER SOMETHING HAPPENS TO THE TECH YOU BOUGHT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily nothing has happened to my watch so far so I haven't needed to drop by geek squad yet, but it's nice to know I'm protected in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the warrantee here, you can never go wrong. Youllnever know what to expect and theyre great and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage around! These guys really treat you right. Get it every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have insurance....I've had two smart watches and they never last past two years...always wear out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pick up and great product. Baterry life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for Galaxy Watd3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Watch3 is too fragile and complicated. Bought insurance because I am afraid of its vulnerability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great that Best Buy offers this protection plan for watches. Geek Squad got me up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is awesome. Customer service employees at Best Buy are helpful and courteous and made sure I was satisfied with my replacement product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with this purchase. I've purchased some items without and I'm still regretting it to this day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execlellent Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer support. Excellent over the phone or in actual store. It feels great to know you can turn to someone for support and help. Best purchase this year so far.

    I would recommend this to a friend