Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 5,985 reviews
  • Rated 5 out of 5 stars

    Product warranty covers product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the warranty for the Fitbit 2 that I purchased, but I have for other products. BB replaced\covered each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of peace of mind when making a large purchase. Haven't needed to use it yet but you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Associate stood by their customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of replacement was great since it was a malfunction of design flaw. watchband snapped off cleanly from the watch face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service works great, had to replace my Fitbit with the service so bought again for my active2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch usage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had to use them again. But they are there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t had to use it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet, but we will see how it goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sports ⌚ watch and excellent at giving you the information at your wrist reach...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it! Electronics are expensive and you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection plans are always better than your cellphone carrier and usually cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchase this 2 year warrantee. Already had to use it and the customer service could not be nicer or easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problem replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a Fit bit. I had no problem with the return. However I was informed the price of the warranty went up. Therefore I had to pay an extra 10 for the exchange. I don't think I should have been made to pay more money on a warranted item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super simple!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in and went to the Geek Squad desk and showed them it was broken and within minutes had my new one and was out the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cover for your equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent idea to ensure your equipment. Good price and cover anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance quick and effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung watch this is money well spent they have very good types of insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty is superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a said before, this is an excellent extension to your warranty plus extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting this if you are buying this watch. My band broke and so I used it without any questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting this if you are buying this watch. My band broke and so I used it without any questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's replacement plan is worth the money. I was able to get a brand new Gear Fit 2 after my band snapped.....with no hassel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage but a bit over priced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get these for my smart watches. Inevitability they will break or have problems over the 2 yrs, they all do. Deducted a star for the hgh price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a must if you never use it that is great but it you need it it is there for you .

    I would recommend this to a friend