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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 5,985 reviews
  • Rated 5 out of 5 stars

    A little assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first fitbit charge 2 did not work after i allowed it to sit dormant for a month. I was fortunate to have the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and hooked up by friendly, knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me my protection for my watch. We love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad. Love the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used the plan for my old smart watch. The process was simple and painless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek gave me no hassal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection an i recommend if you get a product get this orotection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    knowledge is king

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i like the Best Buy concierge service. it's like having a personal advisor. Now I don't have to call my son-in-law witrh every technical question. I call Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a complaint with purchasing products and adding warranties... can't say that I can start now. Kudos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did me right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have on most electronic purchases. Most items are only covered for a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. never had a problem when i need help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection needed. Necessary, more bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item nice to use very convenient 5 stars. A plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition to any tech purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if there is need in the future. Worth the additional price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All In!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect all your Samsung products with Best Buy's Geek Squad Replacement Plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS PURCHASE PROTECTION CAUSE YOU NVER KNOW WHAT WILL HAPPEN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's last Fitbit just died, refusing to turn back on after charging. The replacement plan would have saved us $300.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan! Only had to ever use this for the Fitbit and it was super easy and covered everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need because I’m very clumsy and always have accidents to it was a Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't leave without getting .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying with every purchased . Can't stress how much this is worth and it's value too .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    original fitbit would not charge after about one year took it in under insurance and had no problem getting a new one in exchange

    I would recommend this to a friend