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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5981 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 5,981 reviews
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just for the possible $400 gift card for the review. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say.......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are THE BEST!! Having this protection for the year is great. I've taken my computers to have them cleaned and they did a phenomenal job each time, not to mention with a computer that was 2013 old. One computer I forgot the passcode and they were still able to bypass it and get it cleaned for me. I'll be subscribing again, not to mention you get FREE computer protection when you buy this protection. Win, Win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection for things that I get for my boyfriend. He works construction and some things don't hold up as well when they are out in the sun for long periods of time. With a watch, protection was a must. Best Buy makes it so easy with this protection that I consider it with every purchase, regardless of who it is for, and buy it for more than half of said purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy backs its products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-year Accidental Geek Squad Product Replacement on my Samsung Gear Fit2. I have not used it on this particular product, but have purchased the same 2-year replacement on other products purchased from Best Buy and on one occasion, Best Buy replaced an item that could not be repaired. No hassle. They stood behind their product replacement. I would recommend seriously considering the small cost of the product replacement, depending upon the item, the use of the item, and the cost of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there fr us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Oura Ring is a part of every day life and it is comforting to know if the technology skips a beat we have the Geek Squad ready to get the Oura Ring recalibrated or replaced…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Samsung watchs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to always get warranty on watchs I'm very rough on these and I've always enjoyed the peace of mind of the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad service! Reasonable price ensures peace of mind on devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-Year Accidental Geek Squad Product Replacement plan on a whim because by the time I'd saved enough to buy the product I wanted (a Fitbit Aria), it had gone on sale and the price equalized out. Plus, there had been some rumblings on longevity of the device. And while I had initially I forgotten about it, I fortunately had to buy something else and happened to see the active warranty. So I took it in. No muss, no fuss, Best Buy replaced it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very knowledgeable technician. Thank you for all you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For piece of mind, I bought this with my new printer, copier, scanner, faxing machine from Canon. Although I have not had to use it yet, I feel better having it, as I wrecked my last printer when it got gammed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love geek squad, they are so helpful, and have helped us out numerous times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my watch , use all the time. Have a great apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect everything from the hazards of life. If you have a wife and or kids this is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I have ever had the pleasure of getting. You have two years to Swap out or return for a full refund on the product. Really gives you the comfort of getting something and not worrying about it breaking in the first year. You can really test out the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad watch replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very rough on my items not purposefully just comes with the job. Ive never had issues getting items fixed or replaced always been hassle free. The squad in destin has always been a good group of people to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection to have peace of mind. Haven't had to use it sor far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether it's a television, Computer or any other electronics, I protect my equipment. Recently my laptop broke after someone stepped on it on the plane getting to his seat. Best Buy Geek Squad replaced the glass and all is as good as new. It would have cost me over $500 for this repair. I'm already way ahead and still have about a year left on the guarantee. As I always say, "Better safe than sorry!"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mointed the tv fast and where very perfessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always got the protection i need y there something wrong with the deviced it gets fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartwatch failed one month before the warranty expired so I returned the watch to Best Buy and was given store credit for what I spent on the watch original. No hassle quick easy return. I used that credit to purchase a new watch and an additional service plan for that one.

    I would recommend this to a friend