Customer Ratings & Reviews

I got my Blaze as a gift, but went out of my way to get the service plan on my own. Why? Because Best Buy will replace it in the store should anything happen to it. For those who cannot live without their Fitbit Blaze (or similar devices), being able to take everything quickly in a physical store without having to play the waiting game is definitely a must.

I Purchased the geek squad protection and the Replacement plan came in handy when my Samsung Fitbit broke. They didn’t have it in stock any longer so I was refunded in full for the purchase which was very nice . I highly recommend the purchase of protection plans so you can at least get your money back if you’re unable to get a replacement .

I got my first iPhone from best buy. I got the geek squad protection plan. Didnt use it for over a year. The one day I took my case off my phone i dropped it on concrete and shattered the screen. I took it to best buy and they ordered me a new iPhone no questions asked. Only thing I had to do was transfer everything from the first phone to the second.

I never had to use but the loved all it offered and how easy it was to use

I recommend getting the protection plan for every purchase that would be expensive to replace. I haven't needed to use it yet for my most recent purchase (Gear S3), but I used it, hassle-free for my Bluetooth headphones. Once they stopped getting clear connection, free replacement. They snapped in the middle, free replacement. This is a good investment.

Best decision ever buying the replacement plan. My product malfunction twice and each time I came in and exchanged for a new one with no extra cost, no waiting and no hassle. Each time it's refreshing to go through such an easy quick process. You don't even have to have your receipt, just phone number etc to conifmr your purchase. It's a must for any products going forward!

The accident protection for best buy electronics is outstanding. Never have had any problems when the inevitable damage occurs. One of the main reasons I shop at best buy...

Excelent Services , the one who help in my shopping day explain me the new features , the guarantee , the protetec plan.

Stop wondering whether or not you should spend the extra money on an insurance protection program for the expensive electronic device you are purchasing. PEACE OF MIND is all you need for the comfort to know that your investment is protected. The Geek Squad protection plans are second to none in this world.

Geek squad is a must and I always give it as part of the gift when I buy something like this. It's peace of mind and has paid off multiple times!

This watch is far more than I expected. Easy to figure out and great for everyday wear

I have not had to use Geek Squad for this product but I like having the piece of mind that I have it if I do need it.

Thanks! Very satisfied with my purchase. Geek squad always takes good care of me. My most trusted computer repair place. Geek squad has helped me many times when my system was down. I would have otherwise had to buy a new system. I would definitely recommend them to a friend. 5 star service.

Great value and worry free. Best buy is everywhere so very convenient. And cheaper than most cell phone companies that offer device insurance.

When I had problems with my Galaxy Watch 4, I brought it back to Best Buy. The return went very smooth. My money was refunded (on a gift card) and only spent about 15 minutes or less in the store.

I would definitely get Geek Squad protection on the products that I buy through Best Buy they stand behind the products and it is nice to have the protection there in case any accidents happen or malfunctions that are not covered by manufacturer warranty. Also it is nice to be able to bring my product right into the store instead of mailing it in to get the warranty covered

Cheap for the length of protection offered. Nice to have for piece of mind. Haven't had to use it

I took my computer to best buy and needed help with it the first time. I didn't have an appointment so I had too come back a different day because they was all booked up. The day I got there they was very prompt in helping me but I had too pay $300 ish for the security app so they could fix it. Plus I had to leave my computer there and pick it up when it was done. That's why I'm giving 4 stars because I was disappointed in having too come back. And paying $300 upfront too get it fixed.

My wife live it. Great watch and a lot of new features.

GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.