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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5981 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 5,981 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely get this, it worth it, specially on watches and TVs. I have gotten the protection for most of the things I buy and I have never regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend for wearables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHile none of my fitband/smartwatches ever had any physical damage, these things are right there on your wrist and in harms way. It seems like the batteries start feeling their age right around the time the new model comes out so it can help offset the cost of upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched back to Android and i bought this and its so much better than my old apple watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection, my fiancée’s original watch died and Best Buy just gave me a full refund on the watch, and we were able to put that credit towards the new watch. We only had to pay the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Service. I got a gift for my husband. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for wearable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so it's hard to tell how well the plan will work if something happens, but BestBuy has never let me down before, so I'm not worried. Anyway, the protection you get for 2 years for $30 is a great value. Wearables are easy to damage and it's good to know that you're covered for 2 years, and in 2 years, it'll be time to replace your smartwatch anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free warranty, and no runaround when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Smartwatch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy since I purchased this product. The salesperson was very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy one of the watches without getting this. That being said I do find it interesting that if you have to return the product in under a year they return it under the manufacturer's warranty and only give you a partial refund on the plan. But hey at least with this you are covered for accidental breakage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Replacement Plan Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this replacement plan for a Fitbit Charge HR I had. The clasp on the band broke. Best Buy refunded all of my money and gave a partial refund of the replacement plan. I was then able to buy a new one right off the shelf that same day. Best plan ever! I recently bought a Fitbit Charge 2 and I was sure to buy the replacement plan again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and put my Garmin FENIX through the ringer. The protection saved me on a couple of occasions. One battery issue and one data malfunction. Trust me. You'll sleep better at night on big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the fitbit Versa 4 does exactly what I want from a fitness smartwatch. I love the battery life of this fitbit, it is very accurate on the step count and sleep tracker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart employes, was in and out. Best part I left happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hope to never use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan for my smart watch cos it was inexpensive and given that I was replacing a watch that stopped working out of the blue, it seemed like a good idea. I haven't had to *use* the plan, and I really hope not to, but the peace of mind is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was recommended to me I'm so grateful that it was it was one of the best products that we bought we're so satisfied and happy with the service and the professionalism and courtesy that was given to us we recommend this product to anyone who would buy it thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, comfortable fit, and the features continue to improve. highly recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent "insurance"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my first fitbit, I also purchased the 2-yr Accidental Geek Squad Product Replacement. When my fitbit "died" (battery went dead, and wouldn't recharge), I was able to get a new replacement. Because it was a newer model I had to pay the difference in purchase prices. That seemed very fair. I'm glad I bought the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 2 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it incase anythinh happens so you don't have to buy a whole new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So thankful we had!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husbands third fitbit surge!! Yes he loves it and it stands up to how rough his job is too but the first one died after a year and the second after about 7 months. I got smart after the first one and purchased the warranty with the second one thankfully! Super easy to just walk in and get a replacement. Highly recommend purchasing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i added this! When my wifes watches broke and we needed to get it looked at they were able to help us

    I would recommend this to a friend