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Customer reviews

Rating 4.8 out of 5 stars with 5984 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,984 reviews
  • Rated 5 out of 5 stars

    Protection review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have protection plans for electronics

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete craziness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to exchange my headphones under your warranty and because it was leased under progressive leasing I left with none and because I couldn't use Progressive leasing anymore, I am out of my $250 headphones. I aked for the broke ones back and they would not give them to me. I found out that I had $300 more in warranties I can't use. How about $400 to replace the crap I will never be able to repair

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell you how important it is to buy this protection plan on items you may need to replace! It’s cheaper to buy this then it is to replace an item! I had to have my printer replaced and I had no issues at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS coverage is almost always purchased by us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy the added protection on most of our major purchases from Best Buy. It has paid for itself on more than one occasion. The peace of mind it provides makes it a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel lost if I don't purchase this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything over $100 gets the Geek Squad purchase in this household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a most have protection for the devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accident protections for all my devices. this product is a most have. When u do a claim it is easy and they take care of the item and fix it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How could we NOT buy this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to accompany the purchase of a wrist monitor, specifically for heart rate. It will be worn by a firefighter and we knew the item had to be rugged. But in case it's not, we can get help replacing it by purchasing this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell people all the time Geek Squad comes so in handy! You never know what you may drop or spill or what may stop working! I only buy tech stuff, including like carpet cleaners, at best buy because of my GREAT experiences with geek squad!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    protected

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always nice to have protection on items like watches in case something happens to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad samsung active 2 watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage on the watch. Protection plan came in clutch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange out my product 4 times because of issues and they last time they let me just get something different since I was having so many problems since it was a known issue from the manufacture. Never gave me a hard time about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans have never failed us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Protection Plans have never failed us! We have had to exchangea couple of items over the past 11 years, no problems *ALWAYS PURCHASE THE PROTECTION PLAN* Best Buy is only place we will purchase high quality electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just say Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Product Replacement is well worth the cost! We all know that something can go wrong with electronics at any time. I have used the plan for replacement of my Fitbit and they have been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got protection for my Garmin fitness tracker. It's a good idea having a 2-year warranty on something you wear every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitness watch stopped working. Went into Best Buy store and was automatically offered option to buy same watch or an upgrade, would just have to pay the difference. I am so glad I bought the Geek Squad Protection. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for added protection in case something happens, great purchase choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sets up a bit higher on the wrist because of the heart rate monitor. So I was glad that I got the warrantee in coverage in case I hit it on things because I plan on wearing it every day and I wanted to protect my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought the geek plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the plan for my smart watch wouldnt not have it they are great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this watch, the color is great and the layout of the watch is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

    I would recommend this to a friend