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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5984 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 5,984 reviews
  • Rated 5 out of 5 stars

    FitBit is Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fitbit, keeps me aware of when I am/am not moving, motivated me to walk much more frequently than I used to. Also fun to 'compete' with friends. The Charge2 also alerts me as to when I need to move, etc. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doing some yard work, and a rock hit my watch, causing it to crack. I went to Best Buy and they replaced it immediately. These watches aren't cheap. It was the best thing I could have done to protect my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it you won't regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this product. I have never regretted getting it and have had occasion to have to use it on other products and they did exactly what was PROMISED every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Realpaired my watch quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and device has worked great since itnwas repaired. Worth the purchase as it would have cost me 4× the amount of the original purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product broke, replaced no questions asked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best parts about purchasing a product from Best Buy, really the biggest benefit over online shopping, you can see and feel the products and when they break you have peace of mind and swap it out easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed phone super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to purchase this but after i broke my screen and they fixed it same day and for the price i knew it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best gifts i could havr bought my self . The apps are amazing and the battery life last 2 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is why I shop at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the protection plan multiple times. I have never had a problem getting a replacement on my merchandise. Having this gives me peace of mind and I suggest everyone buy this on all their purchases from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan is the best in the market

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great wearable protection

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wearable protection would recomend 10/10. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch protection for me has paid off. I am very hard on my watches and used the full replacement in the past. No worries on getting another watch with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan and easy to use, if you have a question Geek Squad can help you each step of the way and if there’s a problem Geek Squad solves it fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great opportunity to have good insurance on products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A most for all electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a most despite what others say. I always get a plan when I buy electronics from Best Buy, specially if they are expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this protection when broke face on my smart watch. Lucky i had it, saved me having to buy a new one out of pocket. They covered it with a new watch, no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me a gift card towards my new iPad. Can't really complain about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was well worth the money for me! Shortly after the manufacturer warranty ran out, my Fitbit started freezing and not working. A quick trip to the store, they checked it and I walked out with a new one.

    I would recommend this to a friend