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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5981 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 5,981 reviews
  • Rated 5 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my charger and left it uncharged for like 4 months. Bought a replacement charger from Amazon. It hasn’t worked right since. Went to YouTube and got it to sync and turn on etc… current it will not charge past 40%. My suggestion is to never keep it uncharged as long as I did and don’t lose the charger. I bought Geek Squad so I’ll get it fixed or replaced.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plus membership is where its at! Already saving money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. You have no out-of-pocket cost. If you're thinking about it just get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Geek Squad protection. I've had to use it in the past and worked out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is absolutely a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my geek sqaud they are amazing at helping with products and replacing items customer service is outstanding over all a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection. I had to use it only twice over the years, but it was worth it, no hassle customer service. Everything was rectified. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it since it protects my purchases I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to protect my purchase I think it is worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Come on, you know you want it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you kinda dumb like me? chances are that is true. I only buy my electronics from best buy and purchase a warranty. Unlike most place they actually stand by what they say. It will definitely benefit people like you and i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You definitely want to add this to your electronic purchase! Comes in handy for the unknown.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon watch protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take my husband’s watch back and it was very easy they replaced it and I was able to get a new watch. Very convenient and easy for anyone considering it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service when I had to replace my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While on active duty my watch broke and they replaced it within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful watch. Fast. Easy to use. Hubby loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good in case of a accident or defective product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it! You won’t regret it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the $$!! Got it for my kid, but I ended up breaking the product. Took it to Best Buy and the geek squad was professional and efficient. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could only get store credit, but easy to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I threw this on a Samsung Galaxy Ring purchase because I had doubts. Turns out I was right. The battery on it died in six months. It was super easy to get my money back, but it was store credit. There's no way to repair the ring and I decided I didn't want to risk another failure, so all I could get was credit to a store I don't normally shop at. Better than a piece of worthless e-waste, but not what I really envisioned. Read the terms and make sure you know what you are and aren't getting for whatever you cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend on things that you buy there not because they are bad but sometimes we just don’t like how they work and they’re very good about taking things back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Garmin smartwatch yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Garmin Epix 2 since it launched in 2020. My only complaint was the battery life due to the Always-On display. Having extra watchfaces and apps all eat into your battery life. I was down to 4 days before needing a charge. The Garmin Epix Pro 51mm solves that issue. I now have 11 days of battery with the Always-On Display. Having the built-in LED flashlight is so handy too. The screen looks sharper but it could be the benefit of the larger screen. The new built-in watchfaces are pretty cool too. If you really want to dress it up, get the Garmin QuickFit 26 Vented Titanium Bracelet in the matching color. Very easy to adjust to size and gives the watch that classic statement piece look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it on certain items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need to use it this time around, but I've used it twice in the past and I am glad I had it! It's a fantastic service to have. My samsung watch just quit working one day. Charged it, went to put it back on and it was off and never turned back on since. I went to the store and they gave me full credit towards another one which I ended up spending a little more and getting the next model up. That was so awesome that I could do that. I figured a watch is something that is with me all the time and accidents do happen. In my case it wasn't even an accident, it just failed. It was still covered.

    I would recommend this to a friend