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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 5,985 reviews
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that I prefer this 2 year protection over a month to month protection plan. Any longer and the device will probably be outdated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replace program is a great idea for watches and such. I’ve had my watch break down and they helped me fix and replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assisted me with laptop quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assisted with installing virus protection on my laptops, smartwatch and they helped installing my printer. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the protection plan, because it is very convenient. If you have any issues all you need to do is bring it right into the store and the geek squad will take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squads I think is the best I don’t have any problem whit they all my problem the give me solution I’m happy whit geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did good deliveries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a TV and the geek squad protection and not only is it good for peace of mind but they deliveed my TV with no trouble and was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan geek squad helps you through each step that you have a question with and they find the solution fast as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely apprehensive about purchasing initially but it really came in handy and the exchange process was seamless. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Frontiers screen went out and I had the Warranty. So I was able to replace it because i had the warranty so I bought it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What worth the money to protect your investment for up to 2 years any problems they will take care of it I've never had any questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must I trust best buy and will remain a customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase at BestBuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm telling you now, no matter where you bought it, the GEEK has you covered. This is probably my best purchase at BesyBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is awesome! All they have to offer is amazing and for a good price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, fast service and very happy with protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the thought of having a secure protection plan on my new watch which insures it against any possible future damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek Squad is a good resource but they should be available to answer any and all questions that you need if you have a best buy card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is very very valuable. I would not go without it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected the product........................... .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a fitbit versa and it stopped working within a month of purchase. Exchanged for same model but decided that the small protection replacement fee was worth it.

    I would recommend this to a friend