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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5985 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 5,985 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the warranty always always if offered. Customer service an tech support at your finger tips. Can't beat it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for almost everything I purchase from Best Buy! Whenever I've needed it, it's been a seamless process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with annual membership. Who can complain about free stuff?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection so you dont have any problems when something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they cover anything that goes wrong with the watch and if they don't make the watch anymore they will give you store credit for the full amount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warentee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had good experiences with the service warntee when it is wanted ... things break you need to be covered simple as that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing Geek Squad Protection allowed me to get a full refund when my watch didn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always must. It removes any fear of anything going wrong with things I use everyday. Its insurance for everything life throws at you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally buy insurance for most of my electronic items as I view the cost of buying it typically a waste of money. This plan however I've used already for once I'm so glad I had it. My new Samsung smart watch started acting up, and after a brief look to see if it could be fixed, Best Buy replaced it without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got my watch covered. Easy peesy process on getting everything handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to buy, used it before with no problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this before and they replaced my item with no issue. i always thought these warranty things were bogus, but i was wrong. This is A must buy for anything you buy from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have opted out of the protection plan in the past and regretted it. It delivers as promised and I have been very happy with the prompt replacement provided by best buy and their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Garmin watch same day. Can’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service plan is great. It provides you with a peace of mind protecting your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish they had the old plan without the 150 deductible. for broken glass. and give a credit back towards a new plan if you never used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Samsung watch because it wasn’t holding charge. Service was very good and they replaced it without giving me any trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in the past and my $800 smart watch died and got it replaced instantly instore. If you are buying any tech this is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, really enjoying it. And thank you to geek squad, it's always better to stay protected with the protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have coverage here!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have coverage here! Love the convenience of return or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because of all my other electronics that I had to use it on has been life saving. They fix them all no questions asked!

    I would recommend this to a friend