Customer Ratings & Reviews

Since I could not reconnect my Fitbit to my cellphone I had to return it to the store and get a new one. Best Buy gave me no problem with the return because I had this GREAT WARRANTY.

They always take care of my stuff and they will even replace it for a new product if necessary. I'd buy the whole geek squad if I could!

Bought for my Fitbit in case of any issues and worked great when I did start having issues with my Fitbit. I was able to take in and just swap it out for a new one which was awesome!

Had to return my Fitbit charge used the warranty I had purchased no problem at all they returned it no questions. If you buy a Fitbit I strongly suggest you get the warranty

Simple to use if your not into many gadgets. The app definitely is a must

I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

Best thing i ever got with my watch i recommended.

I appreciate the convenience that purchasing so wide of a variety of needed items at Best Buy provides to my community.

The cost for Geek Squad protection has gone up slightly but it's still a good option to have. Too many things break too quickly or just stop working. I can depend on this for a replacement.

They are always willing to help. Good professionals

I would never purchase a fitness tracker without the plan!! I would be out a lot of money from failed fitbits, but thanks to the protection plan, I'm covered. Worth the investment!

I always recommend that by The geek squad protection plan just in case of any unfortunate mishaps they take care of all your needs

I did not get to use this because I returned my watch but I am sure if I kept my watch it would have been a great protection plan

My daughter loves this watch and has had no problems with it but fully believe in the Best Buy geek squad service. well worth the money

We always get the geeksquad protection on all purchases

We always get the geeksquad protection on all purchases

We always get the geeksquad protection on all purchases

I'm not tech savvy, so to me, it's always worth it to pay the few extra dollars for peace of mind and ease of replacement/service. And the In-Store Reps are always patient and kind.

There is new changes to how squad replacement work which starts charging you as early as the return policy of 14 days for some items or 30 or 45 days for other items. It wasn't always like this in the past year. I shop here a lot. I even have their credit card. Keep it like it was before and it would be good.

Geek sqaud service is great would recommend it to every best buy customer