Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6023 reviews
(6,023 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Verdict Still out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We will see.. I have not had to use yet but seems like pretty good coverage on paper
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Maybe I should call them instead of hp next time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet. I'm hoping I don't have to anytime soon.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, it was just what I expected, I couldn't ask for anything more
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
screen protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, it was just what I expected, I couldn't ask for anything more
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, it was just what I expected, I couldn't ask for anything more
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great insurance policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is always great at what they do. Tremendous service by everyone on the team!
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great warranty plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My garmin watch face plate popped out. I took the watch back to Best Buy and they replaced the watch right there with no wait.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't be without Geek Squad protection. They have proven useful on several occasions.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty Info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy and Geek Squad have always been Great in regards to product issues. They have ALWAYS resolved my issues with No Problem.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Wallet saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every product I have had to use a plan, was replaced easily and once with an upgraded product due to availability. Saved tome and money.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Replacement protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my first fit bit and because I purchased the replacement protection plan I was able to exchange with no problem
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Plan for my gear s3 frontier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BB GS Plans are a must for your precious investments... I always take one and have never been let down ,whenever there is an issue.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My basis fitness watch quit working and they issued a recall and best buy still rolled over my extended warranty towards my new Garmin.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty was purchased and paid in full at $160 5/29/25 & Best Buy canceled on 12/8/25. Claimed to have refunded $61 for the policy. Geek squad can't/won't help or provide number to speak with anyone. At time of purchase the policy covered loss, theft, accidental damage with a replacement.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Installation of Office 365 software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my Office 365 software and is working great.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase insurance warranties on any of my products to protect them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great insurance coverage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The accidental geek squad product replacement , is awesome. No hassles when returning any item when covered by the accidental insurance.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Still got it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Add the watch for a couple years now. Have the charger a lot still the product
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always suggest getting the accident coverage on any product I purchase that way I know I'm always covered if something goes wrong.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
This is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great purchase for me. When something happen to your product you can always return it no matter what the condition.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friend
