Customer Ratings & Reviews

I really live my watch . It's a really good fit and works wonderful

We have used Geek Squad to protect many items and their service and support have been phenominal.

I have been purchasing the 2 year plan for printers since 2010. And if it fails I take it back to Best Buy. I get credit for what I paid and then choose a newer printer with more features usually for less money. Recently had a FitBit fail so the credit went to a new model that was better.

I didnt have any trouble returning my watch after it stopped working. I would recommend this.

Battery starts running low too early in the day after only 20 months, or having weird software issues that you cant fix. This allows you to just swap to a new one for the price on the plan, awsome

I ABSOLUTELY Love this Service! I have purchased it about 3-4 time now. Each time I've purchased a Fitness Watch I got it and Thank GOD I did, it has come in handy for about 2 times. You never know when it will be Needed!

The Geek Squad has the best customer service. I am so happy with the service.

Worth every penny. Watch broke. No questions asked. Gave me money back to buy a new watch. Store credit but good enough.

Definitely worth my money to protect anything i buy from Best buy! Geek Squad is always super helpful.

I have a few products that I have had to either call Geek Squad about or come in and see a Geek Squad member in store. Every Geek Squad member has been extremely knowledgeable, helpful and kind. The protection plan is definitely worth it.

I love that best buy has the geek squad protection.

Geek squad protection is a must for smart watches. If anything goes wrong with the watch within 2 years you can trade it in for a new one. Great piece of mind!

I am so pleased with the Geek Squad they are so knowledgeable. Geek squad also installed my tv and were very kind and professional, they did an amazing job, so happy I tried them out. I will definitely use them again.

Our insurance has come in handy ! I got this for my boyfriend who is clumsy and don’t need to worry about having a backup

Very informative and super helpful! Highly recommend Geek Squad coverage on every item!

Peace of mind, protection. Love the customer service that comes with this also .

So far so good....need to make an appointment to learn more about the watch i bought.

Very friendly. Give the write opnion. Dont wait on lane. Get appointment easly.

Geek squad protection is one of the best things to have on any item. I get it in every product from Best Buy I buy and I’m considering total tech.

I had to use my geek squad protection on my Active Watch2 and they were super helpful and I ended up with a brand new watch. I would recommend getting this for any smartwatch or other expensive product.