Customer Ratings & Reviews

Geek Squad has always been so helpful when needed. I intentionally purchase my electronic items from Best Buy specifically for the Geek Squad Protection Insurance!

Best warranty ever. Last year my watch died and i can request the warranty i replaced for a new one.

I had to use the extended warranty for my Fitbit. I had my receipt also and Ur company /store were so nice and helpful. Even with replacing my product U assisted with updating me. I had it for a year and needed a new one due to getting tripped and ending up in the pool. Thank U

Bought the warranty for a $300 product and I'm glad I did! had an issue about 7 months after purchase. Brought it to the store and 30 minutes later with the help of an awesome BB sales person I was walking out with a Brand New item! Moral of the story: BUY THE WARRANTY!

I always get the protection on all the item just in case I want to exchange for something better, the service is great

I've bought this for every watch I've gotten and have used it at least once due to the fact that the watch malfunctioned later on. I was able to get a brand nee replacement for no extra charge. Worth it.

I’m glad I have geek squad protection on my purchase.

Worth every penny, when my wife's watch stopped working after almost 2 years we got full refund for the original purchase price, she bought a new one, what more would you want?

I would say that I like my watch. I like that I did an upgrade, i love the color and the apps and the things i can add on the watch as well. I would suggest this to someone who is active

I love it so far it's working pretty good it has everything I was looking for and it always holds a pretty long change

The replacement warranty is well worth the money! Although there have been times when I have not had to use it, those times when I have it has been a blessing. No hassles and no issues. Having the replacement warranty gives me confidence in the product I am buying.

Love to use mine daily for motivation to get my 10K steps every day, upset that it finally went out on me and Bestbuy not offering insurance for fitbit anymore

I was about to step into the shower with my new Fitbit still on my wrist when I noticed it just in time. I don't wear a watch, so I'm not used to taking something off my wrist.... I hope I don't have to use the replacement insurance, but I'm glad it's there.

I debated on purchasing the 2 year geek squad accidental replacement policy. So glad I decided to get it! My watch face cracked during yard work of all things! I returned it to the Best Buy where I purchased and was in and out with my replacement in no time flat!

Love the product. Glad I went with this option. Enjoying my watch.

Great service to buy!! I have always bought the warranty for all my devices purchased with Best Buy

Great product protection plan that really keeps your devices protected

I purchased the protection plan because the product is new and I wanted peace of mind that if anything happens to the Blaze I would be able to replace with little or no problem. For the little it costs well worth the money. Here's hoping it was just a good peace of mind investment.

I haven't used this particular warranty yet, but I just used the old one for my galaxy watch, then purchased this for my new watch. Worth the money. They swapped out my old watch for a new one right in the store.

So, so, so worth the money spent! One watch stopped working but because of this Geek Squad protection, I got a newer version watch 100% paid for with new Geek Squad protection!!