Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6016 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,016 reviews
  • Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt more comfortable purchasing this watch know that the protection plan would cover any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful when I cracked my watch. Gave me a gift card to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have on sophisticated electronics like a smart watch. I am glad I purchased this and it seems to be reasonably priced for the amount of time it will keep the device protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help me with a smile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was super nice and helpful. Thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though Samsung no longer repairs this watch, the Geek Squad gave me credit for the newer model. Very pleased. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend purchasing the protection plan. It gives me peace of mind, knowing that if something were to happen to my product, I can have it fixed or replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count in Geek Squad when something is wrong with my product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to Fitbit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the fitbit for my wife and decided to get her this additional protection. With items like these that get some much use the charge port is something that takes a beating. the price was great in order to replace this product i bought on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the warranty for the Fitbit's because the bands don't seem to last very long if you wear it daily. But the warranty covers it so you can get your money back and get a replacement. Definitely worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The rep personal helps me a lot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady was so nice and caring my expectations she told me all I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad replacement plan. Great for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit? Go with the Geeks!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So your buying a Fitbit? Before you burn the soles of your shoes, grab the Geek Squad Replacement Insurance. The Charge HR is a great device, it just that the manufacturing process leaves a lot to be desired. Grab the Geeks and you be fit and happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great at.what they do and very helpful. Anything you need they'll help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To put it simply: Geek Squad buys you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service to the future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that I see that could offer is really nice and they are so helpfull and patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helping our needs, really helpful,and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear service people are friendly and helpful the crew was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection and service is always a great investment. I have had no issues sending my equipment for repairs understanding that some repairs cannot be done on-site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! Everyone is so knowledgeable and helps fix almost every issue. Would definitely recommend anything he squad! The service has save me a headache many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to be safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was not going to get the accidental geek squad product replacement because this is watch. the more i thought about it and the technology in the watch i bought it. I have had to use it but just in case i rather be safe than sorry.

    I would recommend this to a friend