Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6018 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,018 reviews
  • Rated 5 out of 5 stars

    Get the watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new watch and all the new features. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy l bought warranty to my watch, it saves and it helps a lot. I got a brand new watch after l accidently dropped it, the warranty covered it . No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch. Battery life is good, looks good, not problems so far. Kind of expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended if you get a smartwatch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartwatches can vary in quality with its furst gen, so after some research I opted for acquiring the geek squad protection, in case my smartwatch gives out I know I can easily get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my old gear sport and this was the perfect upgrade. Unfortunately it isn't a rotating bezel but it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my watch charging. I went into store, they looked it up to confirm warranty and told me to get a new one off the shelf. No questions asked. A must have for any tech gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat their service. Any issue you have if you have purchased their service they help you to the best of their ability. I have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad upgrade on Smart Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees are awesome. They are knowledgeable on products and policy. Hopeful when product is unable to be fixed and assist in upgrading. Answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service worth having

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this service with most all my purchases, it has come in handy in the past and problems get solved quick and easy. Well worth every penny and great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very easy to use in store Very good customer service and they can get the job done

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great watch

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite watches so far. Not only works as intended but does what I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable & eager to help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were very helpful in replacing my damaged watch & even suggested a face shield to further protect my smart watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vivsmart Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a different tracker before and the band broke. Because I carried this warranty, I was able to replace with the most similar item at no cost. I always buy the Geek Squad extension.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is great. Have used them in past always helpful

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the protection

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always will love the protection plan. If it can't be fixed they'll give you back your money to get a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Da Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best protection service I ever got. Everytime something broke, I brought it in and got the plan and got the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a must get. Geek squad always takes care of you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

    I would recommend this to a friend