Customer Ratings & Reviews

I recently tried to rest my Fitbit charge HR to give to my mom since I got a new one. After trying to reset it it wouldn't come on again. Best Buy's warranty covered it. I got the newest version charge 2. Didn't cost me nothing more!

We need to use it less than a month after purchased the watch and it worked perfectly.

I'm happy with the accident protection, definitely would recommend

I'm happy with the accident protection, definitely would recommend

I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.

The agent attended to me properly and friendly. It worth getting the geek warranty

Repkace my old watch, it stopped sending my notification. Love how this watch fits

I've had this for three weeks now and I love it. It set up easy and works as described. I'm not a skier and I bought it because I swim and it is one of the few actually water resistant smartwatches. It has not disappointed me. I do wish it had a few more options for different types of activity tracking - but that is really google fit. Now they need to deliver the promised android 2.0 update.

Wonderful i haven't used it yet and hopefully won't have to

Always the best warrants in Puerto Rico. I love the way they do there job.

Glad that I have it for piece of mind. If they can't fix it, it will be replaced! Whenever I talk to a Geek Squad representative, they are always very friendly and knowledgeable

I love this protection plan! At first I almost didn’t get it thinking it was just an extra charge but it really paid for itself quick. Anytime my watch breaks or stops working, I just walk in and they replace it for me.

Best insurance ever!! Its reliable and the geek squad knows how to treat their customers.

I went back and forth with what type of fitness watch to purchase. I decided on the blaze because it has the on-screen workouts. I was disappointed about not having the breathing sessions, but the update includes it. I love it!

10/10 would encourage everyone to get geek squad protection on any high-value item. They are always super helpful and will get your device fixed/replaced.

The agent answered all my questions an made sure i was satisfied before i made my purchase

Havent had to use them yet but have in the past and they have always been very helpful.

Haven't had to use it so far but have utmost trust in geek squad

My Fitbit starting to come apart after almost a year of wearing it everyday and working out about 3-5 days a week. Got the protection plan just in case and it came in handy. They replaced it for free right there in the store!

This extended service plan saved me a lot of money by fully crediting me back payment when my Garmin stopped working for no apparent reason.