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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6018 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 6,018 reviews
  • Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this watch. I had the first Samsung Gear watch and it was pretty bulky. This is so much nicer and I'm enjoying all the apps on it. Great watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Galaxy watch 4. I moved to this from the Galaxy active. I just wish there were more watch faces to choose from. Maybe down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they took my call. Told them what was wrong. Then they said no more. Took care of my issue. I was on the phone for about 25m.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thanks for sharing this with us and sorry about the very slow response! We appreciate the feedback and are thrilled that the experience was an awesome one! Please let us know if there's anything else we can help out with.

  • Rated 5 out of 5 stars

    Worth IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have for Samsung watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better option than dealing with Samsung when issies comes up with the watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, I couldn't have asked for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got protection for my Garmin fitness tracker. It's a good idea having a 2-year warranty on something you wear every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strap is worth the change alone and the software is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my Samsung S3 Smartwatch. It's really Rugged & it Compliments my Wrist. It has Many features.... Too many to Mention. I like that it has Many WATCH FACES, so you can customize it to your Style Daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great and speedy service always to the point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad I bought protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung Gear fit2 for my first activity tracker and didn't want to risk it... So I bought protection and being rough on the gear, it blew the band. Bestbuy was very quick and professional in replacing. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MONEY SAVER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY WIFE HAS HEART ISSUES AND THE FITBIT IS ESSENTIAL TO KEEP TRACK OF WHAT HER HEART IS DOING AND WHEN HER OLD ONE BECAME ERRATIC THE REPLACEMENT WARRANTY SAVED US A GOOD BIT OF MONEY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan ensures replacement for damage products. I personally find the Geek Squad to be more accommodating than the product‘s company warranty support staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing and always there for me when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit broke after a year and a half of having it and the company wasn’t able to do anything for me but offer a 20% discount. Best Buy was able to replace it for me with the use of the warrenty right in the store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had problems with 2 Fitbits. A battery wouldn't charge in one. A band broke on another. Each time I was able to get it replaced because I had Geek Squad protection. So easy! I loved not having to send the product anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely awesome watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the amazing features. Having the Google Assistant is incredibly handy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My protection in the future.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Galaxy Watch Active. I gives me a peace of mind and I want to be prepared for any eventualities. If one day I need it I know it is just there for me.

    I would recommend this to a friend