Customer Ratings & Reviews

Easy to use. Walked in, explained the problem and worked it out.

Every time when my warranty is about to expire from Best Buy, my product always had something wrong with it after wear and tear so Best Buy is the leader when it comes to BEST warranties on the market.

Every time when my warranty is about to expire from Best Buy, my product always had something wrong with it after wear and tear so Best Buy is the leader when it comes to BEST warranties on the market.

The Geek Squad service is fantastic!! My smart watch had battery drained problem but it's solved without any hassles. Two thumbs up!!

Geek Squad is awesome! We have had to use it twice and the experience was very smooth and pleasant. This is a must for products that are used frequently!

Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

Better get this warranty with smartwatches. The glass is fragile!

Great protection for products that we enjoy. Without any hassles.

Get it! Always a good investment for high ticket items or items that may take a bearing from your kids. Protect your investment. Highly recommend.

Adding the 2 year product replacement to my vivofit Jr. 2 purchase was SMART! Geek Squad has amazing efficient customer service. Smart purchase, especially for tech gear used by young children.

Geek squad works well with Samsung to answer any questions

Grandson broke the screen within 5 months. DIL brought the tablet in for a fix, but they gave her a new one for the grandson. Best policy yet because it was really used and easy to get a replacement product.

I havent had to use this service yet but I am not afraid to fully use my watch knowing i have this extra backup protection plan

Great too have if you have an active lifestyle, great too know that i can not have too worry about my watch being broken and not taken care of.

Very knowledgeable, and always happy to help. Overall a great experience!

I highly recommend when you have a wearable device as you never know when the device can wear out some of the technology parts, software or clock face.

It a very nice smartwatch, over all its the best one i ever had.

I have geek squad on everything it comes in handy but no Apple items. I don’t like the terms to apple

Perfect. Best accidental service for replacement items.

Haven't had to use yet nut sure if needed it will definitely help me out